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Comments October: To the Point

DEBORAHSEXTON’STOTHE Point editorial in theOctober issue of Convene (“Doing the Right Things”) is spot on. Business ethics and integri- ty in the exhibition/conference indus- try all too often has been lacking. It has been an area of concern(of mine) formany years. I believe the situation has improved, but still hasmuch roomfor improvement. I hope your members and readers agree with you. PeterW.Nathan President PWN Exhibicon International, LLC

September: International Meetings

JUSTHADACHANCETOREAD the article on hosted-buyer programs in the September issue ofConvene (“Be TheirGuest”). It’s excellent. Great interviews with Philip Arbuckle andKaren Sole that give testament to the value of participating in interna- tional trade shows.Thank you for highlighting the opportunity. The entire issue feels very global.

I also enjoyed the“Off theGrid” article about planningmeetings in dangerous locations and the inter- view withMaartenVanneste. PCMAis gaining international momentum, and it’s exciting. Claire Smith,CMP Vice President of Sales and Marketing Vancouver Convention Centre

PCMA@LinkedIn: ASL Interpreters

SALLYANNDEBOLT,CMP, meetingmanager for theNational Middle School Association, recently posted this question toPCMA’s LinkedIn group:“I have two atten- dees requestingASL[AmericanSign Language] interpreters for the entire three days of our event. Is this some- thing you have encountered, and did you pay for the services?”

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Here are someof theresponses shereceived:

UNDERTHEADA[AMERICANS With Disabilities Act], you likely need to do this unless doing so puts an “undue burden”on the association —and that’s construed very narrow- ly. If you don’t have the budget for it, look for a school for the deaf nearby —e.g., in[Washington,] D.C.,Gal- laudet [University] does a lot of vol- unteerwork or for asmall donation to the school. Tyra Hilliard, Ph.D., J.D.,CMP Associate Professor of Restau- rant, Hospitality, and Meetings Management University of Alabama

WETYPICALLYFINDTHATTHE organization sending the attendee manages theASL sourcing for their ownemployee, andwethencoordi- nate access for the interpreter. Iwould also note that whilemanaging to ADArequirements willmeet your legal obligations, the language and policies are outdated and do not ade- quately address inclusion for atten- dees withdisabilities in today’s event environment. Ron Hamlin Event Producer Microsoft Corporation

IHAVEHADTOPROVIDE ASL interpreters for an annual meeting. It is very costly, as interpreters can only work a certain amount of time, so each person needs at least two interpreters. The association pro- vides these services if notified at least a month in advance.We also require that the requester provide a schedule, so that general sessions and other sessions in common could be serviced by one interpreter. You may find that the ASL com-

pany may also require a supervisor depending upon the number of interpreters involved. Andrea Simon Freelance Meetings Consultant Washington, D.C.

pcma convene December 2010

convene PCMA ®

PUBLISHER Deborah Sexton, (312) 423-7210 CHIEF OPERATING OFFICER Sherrif Karamat, (312) 423-7247

CONVENE EDITORIAL STAFF EDITOR IN CHIEF Michelle Russell, mrussell@pcma.org EXECUTIVE EDITOR Christopher Durso, cdurso@pcma.org SENIOR EDITOR Barbara Palmer, bpalmer@pcma.org SENIOR EDITOR Hunter R. Slaton, hslaton@pcma.org ART DIRECTION Mitch Shostak, Roger Greiner Shostak Studios Inc., (212) 979-7981

CONTRIBUTING EDITORS Alan Kleinfeld, CMM, CMP; Maureen Littlejohn; Julie Ritzer Ross

CONVENE ADVERTISING DIRECTOR, PARTNER RELATIONS & ADVERTISING Mona Simon, (312) 423-7244, msimon@pcma.org

ACCOUNT EXECUTIVES

Wendy Krizmanic (AK, CT, DC, DE, ID, MA, MD, ME, NH, NJ, NY, NV, OR, PA, RI, VT,WA) phone:(312) 636-9254; e-mail:wkrizmanic@pcma.org

Mary Lynn Novelli, CMP (AL, AR, CO, FL, GA, KY, LA, MS, NC, OH, SC, TN, VA, WV, Mexico, Puerto Rico, Central and South America, Carribbean) Dallas, TX; phone:(312) 423-7212; fax: (469) 574-5590; e-mail:mnovelli@pcma.org

Albert Pereira (AZ, CA, HI, NM, OK, TX, UT, Canada) 345 Kingston Road, Suite 203, Pickering, Ontario, Canada L1V 1A1; phone:(312) 423-7277; fax: (905) 509-6810; e-mail:apereira@pcma.org

Mary Lou Sarmiento (IA, IL, IN, KS, MI, MN, MO, MT, ND, NE, SD, WI, WY, Africa, Asia, Australia, Europe, New Zealand) 1033W. Taylor Street, Suite 1E, Chicago, IL 60607; phone:(312) 636-0636; fax:(312) 896-7397; e-mail:msarmiento@pcma.org

Ken Torres (Mexico, Puerto Rico, Central and South America, Caribbean) P.O. Box 9128, Miramar Beach, FL 32550; phone:(850) 837-5177; fax:(850) 837-5277; e-mail:ktorres@pcma.org

MANAGER, PARTNER RELATIONS Jennifer Bishop, (312) 423-7288 MANAGER, PRODUCTION & CIRCULATION Keisha Reed, (312) 423-7246 PRODUCTION COORDINATOR Nicole Seymour, (312) 423-7236

PCMA OFFICERS

CHAIRMAN OF THE BOARD Kati S. Quigley, CMP, Microsoft Corporation

CHAIR-ELECT Susan R. Katz, True Value Company

SECRETARY-TREASURER Kent E. Allaway, CEM, CMP, Produce Marketing Association

IMMEDIATE PAST CHAIR John Folks, Minding Your Business Inc.

PCMA DIRECTORS Willie L. Benjamin II, American Chemical Society Jack Chiasson, CMP, CAE, NAILBA

Hunter Clemens, CMP, Association Management Group/Meetings Management Betty A. Ford, Scientific Societies James S. Goodman, CMP, American Dental Association Richard B. Green, Marriott International David Little,Western Veterinary Conference Carrie Freeman Parsons, Freeman David G. Peckinpaugh, CMP, HelmsBriscoe Robin Preston, CEM, National School Boards Association Randall Tanaka, Hawaii Convention Center Greg Van Dyke, PSAV Presentation Services ChristopherWehking, CMP, American Society of Plastic Surgeons DonWelsh, Indianapolis Convention & Visitors Association Johnnie C. White, CMP, Cardiovascular Research Foundation

David L.Williams, CMP, International Association for Energy Economics

The opinions expressed herein are those of the authors and do not necessarily reflect the opinions or policies of PCMA.

Convene is a member of

Convene is printed on recycled paper

Convene is a member of

www.pcma.org

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