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BODOGUK “All roads lead to casino…”


In a recent press release CEO of BodogUK, Patrik Selin, said that casino has seen “the least innovation and investment across the industry.” New BodogUK Head of Casino, Adam Joseph, looks to overhaul the online casino business.


F


rom a marketing perspective it is obviously much easier to attract players via sports betting and poker. With sports betting there are ever- changing angles as stories develop


and the seemingly endless amount of media space given to sport makes it the obvious driver for a multi-platform online gaming company to go after and then look at cross-sell from there. Poker, equally, lends itself to easier marketing as the players are very vocal in forums and live play so you can very quickly discover what they want and like in a poker platform and react to that.


Online casino is a much more private


customer and much more diverse in terms of personal needs so there is not a ‘one size fits all’ solution and therefore doesn’t have quick gets and simple answers and is as a result the unloved platform of the industry.


Online casinos have, understandably, concentrated their efforts on quick wins like


bonusing and constant new products, all of which have undoubted merit but especially in the instance of new products are often so patently just re-skins of existing slots. Casino has also lacked innovation as well as marketing spend and PR muscle. Sportsbetting has seen in-play wagering and mobile apps give the genre a new lease of life, and poker has seen so many changes in recent years including a total overhaul of the rakeback system and the rise of anonymous tables to protect, and therefore attract, the casual players back to the felt.


Action Stations So what are we going to do about it? The


first thing is to customise the casino to the country it serves – it is not OK just to think blackjack is blackjack. By way of example, in Asia an online Random Number Generator (RNG) Casino would be unthinkable; they simply don’t trust anything that isn’t live. This is why Bodog88, the Asian facing company of the Bodog brand, has invested heavily in its


own live dealer studio giving them the freedom to offer a whole range of different products quickly. They are the only online operator that offers Super 6 Baccarat despite it being the fastest growing game in Asia in offline casinos. Because it’s their own studio they don’t need to request Super 6 from their operator they can just start a table, it gives them control over their own product. That doesn’t mean that a company should


look to do everything in-house. For new slot games - especially branded ones - ‘off the shelf’ solutions are often the quickest and best way forward. I actually believe live dealer will slowly become part of the online casino culture over in the UK too – not to the exclusion of RNGs but certainly as an alternative. The live dealer gives so much more atmosphere and flexibility as well as making the experience feel ‘softer’ which I think will encourage the more casual casino player online. It also gives the operator the option to have more fun with the product


46 APRIL 2012


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