RTCONTENTS 09 >The Krono
Practical technology application for effective labour cost control and administration
he KronosWorkfor mana ment issue
nagement issue: rkforce
03
CASE STUDIES 33 BODEN: 07 NEWS
04 COMMENT: The fast track to retailer growth
05 GREGGS: Adopts delivery optimisation IT
05 SPAR: Embarks on major EPoS roll out
06 JOHN LEWIS: Personalises online experience
06 OFFICE: Shoe retailer drives growth online
07 TRIUMPH: Connecting up global communications
07 FINLUX: Scandinavian brand launches into UK
08 NRF: Retail customer-focused IT investment
08 EuroCIS: Previewing key European trade show
WORKFORCE MANAGEMENT
11 THE CO-OPERATIVE: Automates payroll with Kronos
12 JOHN LEWIS: Ensuring staffi ng responds to demand
13 QR CODES: Boosting employee engagement
14 SKILLS: UK technology skills fail to keep pace
27 HOUSE OF FRASER: Retailer’s fulfi lment service ‘clicks’
28 OFFICEMAX: Managing supply chain and store costs
30 INTEGRATION: Demand-driven workforce systems
31 HIGH STREET: Staffi ng implications of retail rethink
22 36 FEATURES HORIZONS
17 ANALYSIS: Looking ahead at retail IT trends and adoption in 2012
18 MICROSOFT: Delivering intelligent systems to integrate technology instore
20 AXIS/GENETEC: Network video benefi ts lead the way in retail industry
22 STAR MICRONICS: Helping retailers make sense of printing in the new mobile world
24 RETAIL RESPONSE: Providing a one-stop shop for IT systems implementation and support services
UK clothing retailer supports global growth through longstanding strategic e-commerce fulfi lment relationship with P2P Mailing
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L.K.BENNETT: Luxury UK women’s brand drives international growth with integrated merchandising and planning, to gets the right stock, to the right place, at right time
36 WAHACA: Kitchen automation investment is paying productivity and customer service dividends for ambitious London-based Mexican restaurant group
INNOVATIONS
37 MOBILEMERCHANT: New mobile application targets small business users by turning smartphone into affordable Chip and PIN payment device
38 SHARP: Manufacturer unveils new, extra-large LCD signage solutions aimed at eliminating roll out and maintenance challenges for digital out-of-home marketing applications
JANUARY/FEBRUARY 2012 RETAIL TECHNOLOGY
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