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Elective Courses | Group One


E126 Dealing with Challenging Employees


Handling difficult employee situations can be one of the most tedious and anxiety-producing aspects of management. By managing such situations effectively, it is often possible to turn a difficult situation into a great one.


COURSE TOPICS:


• Defining unsatisfactory employee performance behaviors.


• Learning tools and techniques to address problematic staff behavior.


• Taking action if you can’t turn it around.


E140 Building Organizational Excellence


Excellent organizations begin with integrity. Dig deep within your organization to find the core values to surpass expectations.


COURSE TOPICS:


• Identifying the principles and best practices of successful organizations.


• Benchmarking your organization’s performance against the standards of other top organizations.


• Implementing best practices techniques.


E142 Economic Development Learn how to structure and implement an economic development plan to ensure the retention and growth of your community’s business base.


COURSE TOPICS:


• Steps to develop a strategic plan to attract and retain businesses.


• How to fund economic development programs.


• Building collaborative economic development programs.


E161 Technology Trends and Tools


Keeping up with technology can be challenging in any industry. Discover the latest trends in web-based communications to effectively and efficiently grab the attention and esteem of your members.


COURSE TOPICS: • Using technology and social media. • Using social networking. • Reaching your audience with the latest Web tools.


E180 Building Better Boards and Committees


Orientation sessions set the tone for new boards and create opportunities for them to operate cohesively. Learn the essential elements of a successful orientation and techniques to motivate your board.


COURSE TOPICS: • Structuring a board and/or committee orientation.


• Setting expectations for board and/or committee members.


• Coaching the board and/or committee to think strategically.


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