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Our new Customer Management Teams


. . .created to provide customers with a much richer experience of our sales and support offerings


by RICHARD BAKER National Customer Support Sales Manager


most numerous, but the one that adapts most easily to change Charles Darwin; British Naturalist (1809-82)


“ THE VOICE PAGE 30


It is not the strongest of the species that survive, or the


Throughout the world, change is happening every minute of every day and in order to survive and become successful, businesses need to adapt and change with it. The recent introduction of Customer Management Teams around our network of Customer Support Centres is testament to the fact that Volvo Construction Equipment in Great Britain is doing just that!





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