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Cruise & Maritime expands UK departure points
Andy plans to ACE it for a second time
Following the
departure of Flo Powell after two years as ACE director, Andy Harmer is returning to the role he undertook
between 2006 and 2009. During that time he was instrumental in growing membership along with introducing the first ACE UK Cruise Convention and National Cruise Week. Commenting on his appointment,
BY ALAN ORBELL Cruise & Maritime Voyages’ Marco
Polo is moving beyond its traditional Tilbury base in 2012 and will be offering cruises out of Newcastle and Edinburgh Leith as well. Other new features are Ocean Liner Heritage, a special itinerary to mark the centenary of the sinking of the Titanic; a Diamond Jubilee Cruise to mark the Queen’s 60th anniversary on the throne; Emerald Isle, sailing around the coast of Ireland; Azores and Madeira; French Leave, linking coastal France and Guernsey; and a Mystery Cruise sailing to two ports not previously visited by the Marco Polo. The Marco Polo will also be sailing
from the three UK ports to its traditional destinations of Norway’s Fjordland, the North Cape & Land of the Midnight Sun, Baltic Cities & St. Petersburg, Great Britain and Ireland
and the Mediterranean. An Amazon, West Indies & The Azores cruise departs Tilbury on January 3, 2012 with 45-night fares from £2599. The Ocean Countess will be sailing
out of Hull, Greenock and Liverpool to the Norwegian fjords, Spain and Portugal, Iceland, Canary Islands and Madeira, Baltic Cities and St. Petersburg, Scandinavian Cities and the British Isles. Cruise & Maritime’s sales manager, Michelle Daniels believes that the ability to sail out of UK ports is increasingly important to passengers and means as well “superb opportunities for regional travel agents and homeworkers. “Our 2012 programme features 64 ex-UK sailings from six different UK ports. We recognise that the market is tough and so we have introduced a range of early booking savings of up to
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Spanish saving with Louis Louis Cruises’ seven-night Spanish Odyssey itinerary, with departures from Genoa and Marseille, has savings of between £90 and £170pp for a Standard Inside Stateroom or Deluxe Outside Stateroom respectively. The cruise visits Mallorca, Malaga, Tangier, Ibiza and Barcelona on Orient Queen.
www.louiscruises.com
Costa orders 10th ship Costa Crociere has ordered its 10th
new ship in ten years. The vessel will accommodate 4,928 guests in 1,854 cabins, making it the largest Italian cruise ship. Delivery is planned for October 2014. After 20 years in service Costa Marina will be retired from the fleet in November 2011.
www.costacruises.co.uk
Pizza delivery for NCL Norwegian Cruise Lines has announced it will offer its 24-hour pizza delivery service throughout its whole fleet. In addition, Norwegian has rolled out Norwegian Epic’s room service menu across the fleet to include popular breakfast items, soups, salads, sandwiches, desserts, and kids’ menus.
www.ncl.co.uk
25% on our full fares together with a price guarantee for bookings made by September 30. Most of all we have enhanced our basic commission to 12.5% in recognition of our commitment to the retail trade.” The 25% savings can reduce a 10-night North Cape cruise aboard the Marco Polo in a Superior Twin cabin from £1769 to a Saver fare of £1415. Voyager fares, where the cabin is allotted on ticketing, can give even bigger savings. Cruise & Maritime says that 75% of
all bookings are through agents, and pays standard commission of 12.5%. And for those agents with clients still wavering about the cruise concept, ‘Festive Welcome Aboards’ are just £39 for lunch and a show to £79 for dinner, a show, overnight accommodation and breakfast.
www.cruiseandmaritime.com
Andy said: “ACE is a well respected brand, supported strongly by agents and cruise lines. With more agents than ever before actively selling cruises, ACE has a pivotal role in providing them with the knowledge and expertise needed to ensure customer expectations are met and exceeded. “I have thoroughly enjoyed my two
years with The Cruise Portfolio and leave with a clearer understanding of the relationship between agents and cruise lines, knowledge that I can use to further develop and drive ACE forward to ensure the organisation continues to contribute to the growth in cruise holidays.” Jo Rzymowska, chair of the PSA’s Cruise Section, added: “ACE is in the unique position of being able to provide agents with training on all aspects of cruise holidays. The knowledge they gain from the wide range of training activities is crucial to successfully selling a cruise and Andy has the experience and innovation to deliver the support agents need to grow their business.” Andy will take up his role in
November.
www.cruiseexperts.org
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