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Please note that in order to comply with Spanish tax regulations we are required to charge Spanish VAT on applicable items purchased on board on cruises from/to Barcelona as well as on all other cruises whilst the ship is in Spanish waters. Applicable items are, amongst others, alcoholic beverages, items from the minibar, retail items and cover charges in our speciality restaurants.


Before or on the first day of your cruise, you can purchase a beverage package for unlimited soft drinks throughout the entire cruise.


If you have purchased a Fly-Cruise package, economy flights and transfers between the airport, hotel (where applicable) and ship are also included. Check your chosen itinerary for full details. See pages 24/25 or visit the website for more information.


WHAT IS ONLINE CHECK-IN?


In order to comply with government regulations covering departure manifests be sure to register online through our website (www.ncl.co.uk) after you have paid in full and before you leave on your Norwegian Cruise Line holiday. Guests who have not completed their Online Check-In form at least four days before sailing may be subject to an extended check-in procedure at the cruise terminal or may even be denied boarding.


CAN I PRE-BOOK MY SEAT FOR THE FLIGHTS?


Sorry but due to the nature of the Fly-Cruise booking, seats will only be allocated at check-in, so get there early to ensure you get that window seat! Only fully fit and able- bodied passengers may occupy exit row seats. These seats may therefore only ever be assigned at the discretion of the airline at check-in. Due to the configuration of the aircraft, it may not always be possible to obtain seats together. Norwegian Cruise Line has no control over the allocation of airline seats and cannot guarantee seat requests.


ON BOARD WHEN CAN I GET ON BOARD?


Arrival at the Cruise Terminal: Guests can only embark at the designated port of embarkation. Please refer to your cruise documents for the time embarkation begins. For your comfort and convenience, we recommend that you arrive at the cruise terminal no earlier than one hour before the scheduled embarkation time printed on your cruise documents. Because of security regulations, you may not be allowed to enter the cruise terminal before the scheduled embarkation time and may want to avoid waiting in potentially inclement weather as the waiting area outside and inside the cruise terminal may be limited.


Final Boarding Time: All guests who have completed their Online Check-In at least four days before sailing must complete check-in at the cruise terminal no later than one hour before the departure time noted on their cruise documents or they will not be permitted to sail. Guests who have not completed their Online Check-In at least four days before sailing will be required to complete check-in at the cruise terminal at least two hours before the departure time noted on their cruise documents or they will not be permitted to sail. Any late arriving guests may join the ship at an approved port of call in the scheduled cruise itinerary. Such guests will be responsible for all applicable fees and travel expenses to that subsequent port of call.


Boarding Time in Ports of Call: In all ports of call, it is also the guest’s responsibility to be back on board the ship no later than one hour before the ship's scheduled departure time. Please be aware that shipboard time may differ from the port of call and it is your responsibility to follow the shipboard time. In the event you miss the ship, it will be your responsibility to pay all expenses incurred to rejoin the ship.


WHAT ABOUT CURRENCY AND HOW DO I PAY FOR MY EXTRAS ON BOARD?


The currency aboard our ships is the U.S. $. However, you will not need to carry around large amounts of cash on board, because we’ve made paying for on-board expenses very easy. When you check-in you open a shipboard account by registering a major credit card such as VISA®


, MasterCard® or American Express.


IMPORTANT: When your debit/credit card is entered to activate your on-board account, an initial approval is obtained from the bank. Please be advised that some banks may hold the pre-authorisation for up to 30 days. Throughout the voyage incremental holds will be obtained based on your on-board expenditure. This will reduce the amount of available credit on the credit card or restrict the availability of cash in your bank account.


If you prefer to pay by cash or traveller’s cheques, you’ll need to lodge a deposit of U.S. $100 per person per day at check-in (subject to change). Then, you simply sign for your personal expenses as you go and they will be charged to your account. To make things even easier, if you haven’t paid the service charge in advance this will also be charged to your on-board account. On the last morning of your cruise you can settle your account in cash (U.S. $ only), or if you have registered a card, the total amount will be automatically charged to that card.


Personal Cheques or currencies other than the U.S. $ cannot be accepted on board, except on our European cruises where deposits in Euros are accepted. The deposit will be the Euro equivalent of U.S. $100 per person per day (a transaction fee will apply). Any excess deposit will be refunded at the end of the cruise in U.S. $. Please note that, should you wish to change this excess deposit to Euros, a foreign exchange fee will apply. Those guests who opted for a cash deposit will have to go to the reception on the morning of disembarkation for the final settlement of their bill.


Please also keep in mind that it’s always worth having a small amount of local currency for immediate expenses on arrival at your destination and for any purchases you make at your ports of call. Traveller’s cheques and most major credit cards are accepted in the ports we visit.


WHAT TIME IS DINNER?


Whether it is 5.30 or 10pm, we want you to eat when you’re ready. We have up to 21 dining choices, depending on the ship, no assigned seating and at least one restaurant open 24 hours. So show up whenever the mood strikes. And if dining à la pyjamas in bed is in order, room service is at your service 24/7 (charges apply midnight to 5am). Reservations are recommended at all speciality restaurants.


ARE BABYSITTERS AVAILABLE?


Of course! In addition to the regular Kid’s Crew programme, group sitting programmes (for kids ages two to 12) are available at a nominal cost from 10pm to 1am each evening and at various times during port days. (Programmes, age groupings and hours of operation are subject to change; check the on-board Freestyle Daily for details). During the group babysitting programme hours, youth counsellors will supervise and entertain children with a variety of activities. Sorry, but private or in-room babysitting is not available. Parents with participating children who are not potty trained will be given a beeper and be alerted when the child needs to be changed.


IS THERE A DOCTOR ON BOARD?


A doctor and nurse are on each ship to provide medical care and services at customary charges. Commonly used medications are kept on board and may be prescribed by the ship’s doctor. Please note that the medical facilities are designed to provide basic medical care and guests may have to be evacuated at their own expense in the event of serious illness. Norwegian Cruise Line does not have the equipment on board to assist guests with any type of dialysis treatment.


www.ncl.co.uk • Book today 0845 201 8900 103


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