Independent Distribution
management of their independent distributors.
"In the past,
everyone kept to themselves. Now there is a lotmore communication," he said.
Romano said the fear of buying
counterfeit parts is the reason for the greater communications. "During shortages buyers have to be out in the openmarket. To protect themselves they want references," he said. "They want to know who are the good players, the solid independents, and the ones who are going to send genuine parts. A lot of buyers have been burned with counterfeit parts and they don’t want to get burned again," said Romano.
Magee said to assure buyers that
America II sells only genuine parts, America II offers a 10-year warranty on parts.Warranties from authorized distributors and component manufacturers are usually one year, he said.
"It doesn'tmatter if it comes from
our stock or if we have secured the part fromanother source," said Magee. "We are confident in our supply chain and provide a 10-year warranty. It's been in place for over a year and we have not had a claimnor do we expect to."
He said America II is confident about
its supply chain because it has done its due diligencewith its suppliers and has a rigorous inspection, screening and quality process.
Magee said America II's quality
standards aremuch better than franchised distributors. "When you work in franchised, and I did for 22 years, you get a factory sealed box and you ship it. It is a fairly easy process," he said.
It's different with independent distributors,Magee said. "We have to March 2011 | 37
"Shortages led to a significant increase in business across the board," said BillMasterson, general manager at Fusion Trade
be better.We have to have the ability to inspect the part, tomake sure the part has not been altered.Wemake sure that the visual look of the partsmatches the spec sheet with package and number of pins," he said.
For more on counterfeit parts, see pg. 22-24 in February 2011 issue.
LARGE STOCK. QUICK RESPONSE. SMART PEOPLE.
• T (800) 445-4720 • F (626) 333-5668 •
www.questcomp.com
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