FEATURE


strong continuum of care is extremely important in such traumatic situations”, says Dr Quigley.


Long haul The relief effort continued until February 3, with security and medical teams traveling between Santo Domingo and Haiti, assisting with missions and providing support to relief workers and others as humanitarian and reconstruction efforts moved ahead. In total International SOS completed 90


evacuations out of Haiti and helped hundreds of other clients to find alternative evacuation routes out of the country. The alarm center network handled more than 3,000 medical and security calls from members, ranging from verifying various governmental evacuation plans to preparing workers to go back into Haiti. Around 13 separate travel security email alerts and a medical email reached International SOS clients. “Reconstruction and relief efforts in Haiti will last many years so we expect to be helping our clients in that area for the long haul,” says Colin Gilbert. “Looking ahead, we advise organizations in Haiti to have an integrated risk management program in


place together with an emergency response plan. That’s the best way they can protect the safety and well-being of their staff, accomplish their missions and protect their reputations.” ■


“We advise


“I would like to express how appreciative we are of the efforts of your teams on the ground in Haiti. They have done a remarkable job under very trying conditions.” Global Director of Security, multinational financial consulting company


“I wanted to take a moment to personally thank your entire team for the incredible job you did in evacuating my daughter from Haiti. Your team was extremely professional and organized throughout the entire extraction process and at no time did she feel unsafe while in your care. I can’t express how much my wife and I appreciate what you’ve done.” Russell Dionne


organizations in Haiti to have an integrated risk management program in place


”


experience that evacuees affected by their experience


”


Hotline Issue 1, 2010 21


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