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FEATURE


Expert care everywhere


International SOS company MedAire is marking its 25th anniversary this year with continued global expansion.


I 16 Hotline Silver Edition, 2010


n 1985 Joan Sullivan Garrett, a critical-care registered flight nurse with over 20 years’ medical experience, had a simple yet revolutionary idea.


She wanted to bring first-class medical care to any traveler in need and so she started the company - MedAire. And today MedAire, an International SOS company, touches the lives of thousands of people who travel every day in the air or at sea. “MedAire supports the aviation and maritime


segments within the International SOS family of companies, all of which share a common purpose: to help others” says Arnaud Vaissié, Chairman and CEO of International SOS.


End to end MedAire specializes in medical services on board commercial airlines, business jets, commercial ships and luxury yachts. In these confined and remote conditions, any medical event can be daunting for crew and other voluntary first responders. MedAire provides fully integrated life-saving medical, travel and security solutions so that first responders are never alone. With one phone call, MedAire offers 24/7 real-time


access to emergency room doctors, from anywhere in the world. The broader International SOS network enhances MedAire’s service throughout delivery, and when crew or passengers need more support after reaching land. Security information is also now provided as part of International SOS’ joint venture with Control Risks, which means MedAire clients now


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