GENERAL INFORMATION Inclusive Prices
2011 prices are per person in U.S. dollars. Prices include all accommodations, airport transfers as detailed in tour, entertainment, special dinners, land and cruise transportation, sightseeing, shore excursions, luggage handling, and services of local guides, a Tauck Cruise Director on riverboat journeys and Tauck Directors. Meals are included as specified.
Hotel & ship accommodations – Tauck’s price includes all hotel & ship accommodations with private baths. Two-bedded rooms are reserved in most hotels. Triples are usually two-bedded rooms plus a rollaway cot and are not recommended for comfort; aboard ship, triples may include a sofa or upper berth. Triples aboard the riverboat are accommodated with a pull-out sleeping couch in limited Category 6 suites.
Tauck Director / Tauck Cruise Director – Each tour is conducted by a Tauck Director who remains with the group. Small ship cruises are conducted by one Tauck Director for every 40 Tauck guests. European riverboat cruises are conducted by a Tauck Cruise Director and one Tauck Director for every 40 guests. They are professional employees of Tauck.
Gratuities Included – All appropriate gratuities for luggage handling, bellmen, doormen, dining room servers, ship staff, and drivers are included. Tauck Director and Tauck Cruise Director gratuities are included on all cruises and Tauck Bridges trips.
Luggage Handling & Restrictions – Luggage handling is included in the tour or cruise cost; however, due to space limitations aboard motor coaches, we ask that you limit your checked luggage to only one average- size suitcase per person. Most airlines require that checked luggage not exceed a weight of 50 lbs. per piece. Luggage exceeding the maximum restrictions is subject to expensive overage fees or is at risk of being left behind. Many airlines are now charging fees for checked luggage, regardless of the number of bags. Airlines revise luggage policies frequently, and often without notice; therefore Tauck cannot be held liable for additional fees or inconveniences imposed by the airline. We urge you to check with your airline before traveling to verify current number, size and weight limits. Note: Tours with on-tour flights as part of the itinerary are subject to separate weight restrictions for checked luggage. Please ask at booking or refer to your destination on our website at
www.tauck.com for these restrictions. Additionally, guests on tour should limit their hand luggage to a small carry-on piece and only those items needed during the day. Most modern sightseeing motor coaches offer limited space for numerous or larger items. Space under seats or in overhead racks is typically small, and designed to accommodate items like coats, hats, purses, small camera bags, etc. Items too large to fit underneath seats or in overhead racks must be stored in the luggage bays beneath the motor coach and may not allow for access during daytime travel.
On-Tour Flights
On-Tour Flights – Some itineraries require on-tour flights as an integral part of the travel experience as specified on applicable tour pages. While the airfare is often not included in the cost of the land and / or cruise price, these flights must be purchased through Tauck as part of the tour package. Refer to pricing grid on tour pages or ask at booking.
Not Included
Airfare to the cruise or tour departure point and from the cruise or tour ending point is not included. Airport tax and departure taxes are not included.
Tauck Director and driver gratuities are not included on land journeys and should be extended on a voluntary, individual basis. As exceptions, Tauck Director, Tauck Cruise Director and driver gratuities are included on all European cruises and Tauck Bridges family vacations.
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Hotel Rooms Before or After Cruises & Tours – To avoid jet lag, many guests prefer to make hotel arrangements before their cruise or tour departs. As a service, Tauck will make hotel reservations before or after your trip on a space available basis upon request. Hotel charges will be added to your cruise cost. Note: Airport transfers are included for these bookings; ask for details when booking
Personal Expenses such as phone calls, room service, alcoholic and bar beverages, laundry, airline excess luggage charges and other optional incidental extras are not included.
Luggage Responsibility – Although every effort is made to handle guests’ luggage carefully, we cannot be responsible, assume liability or accept claims for loss or damage to luggage and personal effects due to breakage, theft, or fair wear and tear through hotel, airline and group carrier handling. It is important to have adequate insurance to cover these eventualities. See Tauck’s “Guest or Cruise Protection.”
Before You Go
Itinerary Changes & Price Flexibility – Tauck pledges to make every effort to operate all cruises and tours as advertised. Tauck reserves the right to alter or curtail the itinerary, or substitute sightseeing, ports, hotels, and / or conveyances as deemed necessary. Due to changing weather conditions, navigation along the rivers and passage under bridges may be impacted by high or low water levels, necessitating a change in itinerary to complete our journey. Any savings realized by these changes will be refunded to passengers. Any resultant added expense will be covered by Tauck. Note: Although not expected, prices in this brochure may be modified due to unexpected significant external factors not forecasted at the time of printing.
Passports / Visas – For international travel, U.S. citizens need a passport valid for at least 6 months beyond completion of the cruise or tour. Non-U.S. citizens should contact their booking agent or appropriate consulate for information on all necessary documents required. Visas may also be required; contact your travel agent or appropriate consulate for documentation information.
Airline Security Measures – The Transportation Security Administration requires all passengers to provide their name exactly as it appears on the passport or government-issued I.D. to be used while traveling, their date of birth and gender when making airline reservations to fly to, from and over the U.S. to the airlines. This information will be requested at booking for all flight arrangements made through Tauck.
International Cruise Regulations – Travelers must provide their passport number and date of birth to Tauck at time of booking for all cruises. Tauck must provide this information to the cruise line before departure or you may be denied boarding.
Membership & Health – Membership will be granted to all persons. Please consult your physician for pre- departure health advice. Tauck reserves the right to terminate the tour or cruise of any persons who are abusive of others or whose behavior disrupts the tour.
Travelers Needing Special Assistance – Tauck regrets that it cannot provide individual assistance to a guest for walking, wheelchairs, motorized scooters, dining or other personal needs. Guests needing such assistance must be accompanied by an able companion who will assist them. We regret that some itineraries cannot accommodate wheelchairs or motorized scooters; ask at booking.
Air Services – Airfare may be purchased through Tauck for travel originating in the United States. By using Tauck’s air services, you agree that Tauck, in purchasing, selling or otherwise arranging air transportation, is acting only as your agent and is not liable or responsible for any accident, death, personal injury, illness, property
damage, delay or other loss or expense of any nature whatsoever arising directly or indirectly out of any act of God, or any actions or omissions (including any failure to provide services) or default of, any carrier. All carriers are independent contractors and are not owned, managed, controlled or operated by Tauck. Your airline ticket constitutes a contract between yourself and the airline (and not Tauck), even if purchased through Tauck. Tauck is not liable for, and does not assume responsibility or accept claims with regard to, seat assignments, name changes, schedule changes, flight changes, cancellations, claims for a refund or reimbursement of airline ticket fees, or any other loss or expense incurred by you for any reason whatsoever (including, without limitation to bankruptcy, insolvency, reorganization of a carrier or similar relief from creditors) when purchasing or using the carrier’s services. Tauck must handle ticketing for Tauck’s special fares, which are subject to availability and cannot be guaranteed until reserved. Special fares cannot be combined with any other promotional offer. Tauck’s air services must be purchased in conjunction with a Tauck tour. Tickets and / or electronic ticket numbers will be mailed with final documents. Should you cancel or change your air before or after departure, all airline cancellation and change fees will apply.
Photography and Video on Tour – Occasionally, Tauck will use photographs and / or video taken by fellow guests or your Tauck Director on tour for print, Internet and other media promotional purposes. If you prefer that your image not be used in any marketing activities, please notify your Tauck Director at the start of your cruise or tour.
How To Make A Reservation
To Make a Reservation, see your travel agent, or phone Tauck with full first and last name (as it appears on your passport), address and hometown of all persons. We will verbally give a “Deposit Due Date” up to which time space is tentatively held.
Tauck P.O. Box 5020
Norwalk, CT 06856-5020 United States Phone: (800) 468-2825 E-mail:
info@tauck.com
from UK: 0800-961-834 Freephone:
from Australia: 1-800-122-048 from South Africa: 0800-990-476 Other Countries:
from UK: 0800-898-931
USA (203) 899-6500 Freefax:
from Australia: 1-800-145-941 from South Africa: 0800-998-265 Other Countries:
USA (203) 899-6602 E-mail:
tauckrez@tauck.com
Mon – Fri: 6:00 AM – 8:00 PM New York City time Sat: 9:00 AM – 5:00 PM New York City time Sun: 12:00 Noon – 5:00 PM New York City time
Cruise / Tour Pricing – Doubles are priced for two people sharing a room or cabin; two-bedded rooms or cabins with a private bath are usually reserved for doubles. The tour price for rooms or cabins occupied by one person is higher than those where two or more persons share the cost of a room or cabin.
Deposit Date – To hold space up to time of “Final Payment,” a deposit for each cruise booked must be received by the “Deposit Due Date” or space is automatically released. Deposits are as follows:
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