special feature
VoIP
VoIP delivers many upsell applications and enhanced services.
Voice of reason W
IP connectivity is leading the way in enterprise VoIP. Khris Kendrick of Grandstream Networks breaks down the latest trends and explains the importance of the symbiotic relationship required between manufacturers, service providers and installers to catapult VoIP adoption even further.
orldwide economics may be uneasy, but businesses are as intrigued as ever with voice over IP (VoIP) solutions that offer multimedia applications while reducing costs
and increasing productivity. The oppor tunity to make money remains and the future is bright. Businesses large and small will rebuild and continue to do so after the downturn. Now is the time for installers to prepare for market oppor tunities.
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Success = symbiotic relationship With features and applications being continually introduced to further the value of VoIP networks, optimum success will require a symbiotic relationship between the VoIP hardware manufacturer, network provider and installer. The result of this relationship will help drive future trends, yield more wide scale adoption of VoIP and deliver economies of scale. With a growing list of business VoIP features available, installers need to stay mindful of what it will take for their business to stay on top and make money. To expand revenues, installers ‘must have’ VoIP solutions that are:
Easy to set up/scalable – Similar to how simple it has become to install a home router, VoIP solutions needs to be the same (web driven/smart software). Quick installations mean fewer truck rolls and multiple daily account installations, bringing opportunity for optimum revenue and margin expansion.
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