Computershare installs leading Mailroom Tracking System
Computershare, a leading global provider of share registration and other specialised financial services has installed a state of the art mail tracking solution in its UK headquarters in Bristol. The system uses barcodes and handheld computers to track mail, documents and parcels from all points of entry in the building, through to each recipient where a signature is collected. Rich Arberry, Operations Director at Computershare said: “As a company who handle high value transactions as standard, it is crucial to use a system that ensures mail and documents are delivered correctly and within a set timeframe, as this is key to delivering best in class service to our clients. We saw an opportunity to take even greater control over monitoring mail and to implement a more sophisticated
system.
After looking at a number of mail tracking solutions, DeliveryPoD by Channel and Mobile Solutions Ltd was
chosen to provide an enhanced end-to-end tracking solution. The system scans the courier’s delivery note and checks it against what was received and delivered; ensuring discrepancies are identified and rectified immediately. The system maximises transparency throughout the business as all data is held online which not only eliminates the use of paper but improves reporting processes and allows contact centre staff to track an item instantly, offering additional support when responding to shareholder or client
queries. It’s an investment that ensures we continue to provide industry leading customer service to our clients.” Mike Bowen, Director, Channel and Mobile Solutions Ltd added: “We were delighted to be selected by an industry leader. Computershare is clearly committed to making their operations run smoothly and to deadline and we’re pleased to have been able to help enhance their robust systems even further.”
www.chansol.co.uk
Email:
enquiries2010@chansol.co.uk
IDEAL IENet™ PRO is first hand-held tester specifically designed to troubleshoot Industrial Ethernet Cabling
Purpose-built tester integrates M12 and RJ45 ports and shows results in Profinet® format
Ideal Industries Networks Division, a global leader in data communications solutions, has introduced the IENet™ PRO Industrial Ethernet Cable Tester. Optimised for LAN testing efficiency, the IENet PRO empowers network professionals to instantly verify the integrity of two-pair and four-pair Industrial Ethernet cables, and to assure proper terminations by detecting opens, shorts, miswires, reversals and split pairs in fractions of a second. With its integrated RJ-45 (UTP/STP) and shielded M12 coax interfaces and Profinet® formatted results, the IENet PRO is the only hand-held tester specifically designed for this cable type. “As Industrial Ethernet spreads across the network infrastructures of today’s manufacturing and processing plants, the risk of costly downtime due to cabling faults increases,” explained Tony Kumeta, General Manager.
“The need to troubleshoot hardened Industrial Ethernet cable is best met by a tester specifically designed for the industrial environment that is easy to use, reliable and offers the ability to indicate a variety of wiring faults. The IENet PRO
Building & Facilities Management – July 2010
uniquely meets those requirements.” The IENet PRO’s ergonomic design gives the operator full-featured Industrial Ethernet cable testing in the palm of his hand. A single button push selects between voice, 2 and 4 pair data, or video, keeping user interactions at a minimum to help prevent mistakes and unnecessary repetitions. In addition to detecting wiring faults, the IENet PRO will measure cable length and indicate correct wiremap to T568A/B standards for shielded and unshielded cabling. It will also warn the user of voltages on cables, blink network hubs for visual cable tracing, and generate four unique tones to make fault isolation easier. Straightforward “Pass” or “Miswire” results are displayed in the Profinet® Industrial Ethernet format on the unit’s LCD screen. This bright backlit full dot matrix screen is easy to read even in dark wiring closets, and viewable in extreme low-light environments.
The unit’s detachable remote enables one-person operation,
eliminating the need for technicians to be at both ends of the cable during testing. The standard IENet PRO package (part #33-772) comes with one remote with an RJ-45 and M12 interface. It is also available with eight remotes (Part #33- 773). Remote ID numbers are indicated on the LCD display.
Industrial Ethernet cables differ from standard network cables found in commercial or residential
applications. Industrial Ethernet cables are more ruggedly constructed to ensure optimum network performance and uptime, even when subjected to damaging EMI, extreme temperatures, crushing, vibration, corrosive chemicals, and UV exposure.
For more information, please
call 01925 444446 or visit the “What’s New” section on
www.idealindustries.co.uk. Alternatively, you can contact Ideal Industries Networks
Division on
uksales@idealnwd.com feature :: office horizons 23
Office Horizons
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