• acting as a focal point for doctors, nurses and therapists, and providing access where necessary
•
arranging cleaning, cooking and specialist care services for residents in sheltered or extra care accommodation
Nature of property • providing properties that are suitable for the needs of potential residents
• maintaining properties in good repair with a prompt response to reports of damage or failure of heating, lighting and water supplies
• ensuring the security of the properties and thus the safety of the residents
• providing a pleasant internal and external environment in which to live
• maintaining gardens and the grounds of sheltered accommodation and the common or circulation areas of general needs properties
• providing a room for social gatherings in sheltered accommodation where residents may meet for social events and for the use of hairdressers, barbers and similar visitors
The Business and
Property Protection Portal Demonstrate the need for your services using big data
• •
providing a daily hot meal for residents in extra care and similar facilities
installing a heat detector in each resident’s kitchen area and a smoke detector in their lounge or hallway
• linking the local detectors to those in the common areas (such as the escape routes) where appropriate, and to a permanently manned monitoring centre
•
providing suitable storage and charging facilities for mobility scooters and electric wheelchairs, where appropriate
• providing and managing a laundry for sheltered housing properties (and paying particular attention to the lint filters in tumble dryers)
Key relationships
• Care Quality Commission • local authorities • your insurer • the local fire and rescue service
This information is available via the Business and Property Protection Portal, where risk control information is sorted by business type. It outlines key relevant challenges and provides solutions.
Portal benefi ts
• Position your products, services and advice within the framework of a total resilience offering
• Demonstrate risk challenges and provide target mitigation advice
• Both the web interface and the outputted reports feature your branding
thefpa.co.uk/BPPP | 01608 812 500 |
technical@thefpa.co.uk
www.frmjournal.com JUNE 2020 IBC
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