RESEAR CH + RANKINGS
Blind panic may be the first response to a
cyber-attack, but family businesses and family offices need not fear if they follow training and a steady response. Three cyber experts at Schillings tell Daniel Bardsley how to react
ew things are worse for an organisation than falling victim to a cyber-attack, not least because the consequences can go well beyond the direct effects of having data leaked or made inaccessible.
The reputational damage can prove fatal. Yet despite the significance of a data
breach—whether a ransomware demand, a phishing attack, a malware incident or anything else—companies and offices often have little idea how to respond. Blind panic is frequently the order of the day. As Johannes Stillig, head of cyber at
the reputation and privacy crisis law firm Schillings, puts it, staff often “run around like headless chickens because they are not prepared”. However, he assures that knowing how to react is not too complicated. “It starts with a list of people: Who are you
going to call externally and internally? Who are you going to bring in to help you regain the situation?” Stillig says. The aim is to shut the attack down as fast
as possible, preventing further information from being lost, while working out how extensive the breach has been and protecting vital evidence. This may require the involvement of multiple specialists, from digital forensics experts to ethical hackers—it is much more than the job of the regular IT staff.
Legal efforts may focus on securing interim injunctions to prevent the publication of information. “The IT team should play an important
role, but should definitely be overseen by an external partner,” says Stillig. Schillings produced with Campden
Research Private and Confidential: The Cyber Security Report, which surveyed 121 individuals, most from single family offices and family businesses. Just over a quarter had experienced a cyber-attack. As the only business in the world to bring
together integrated teams of lawyers, cyber security analysts, intelligence specialists, investigators, and risk consultants, Schillings helps clients to deal with a myriad of reputational and privacy threats, of which cyber-attacks and data loss are just one example. “Our team matches up perfectly with
the team at the host organisation that has suffered the breach. Part of our job is to departmentalise the responsibility and take the emotion out of it,” says David Imison, a Schillings partner.
Part of our job is
to departmentalise the responsibility and take the
emotion out of it ISSUE 72 | 2018
CAMPDENFB.COM 45
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