WHAT ARE THE KEY INGREDIENTS FOR SUCCESS IN THIS NEW WORLD OF WORK?
1. THE TALENT CHALLENGE FOR GLOBAL MOBILITY There is a set of challenges for the global relocation market, said Linda Holbeche. “In the UK we’re already experiencing skill shortages
of all sorts. In Britain it’s very hard to defeat the bureaucracy now that’s involved in bringing people over so global mobility specialists have a big part to play in finding and bringing over that talent.” “Digital natives are used to this flexibility and this new
deal of work and their expectations of the workplace of the future will be very different,” said Marc Burrows. “The talent market will be fundamentally changed
as a result. So it’s really about striking a balance between the needs of employers and the needs of the talent market so that they can both get what they need and get the best out of each other. I think people are looking for a sense of belonging as well as a sense of purpose in their work.”
2. THE EFFECT OF THE GREAT RESIGNATION AND THE NEED FOR WELLBEING SUPPORT Sarah Rozenthuler, chartered psychologist, leadership consultant and dialogue coach, said that around 40% of the global workforce are in a process of reflecting on the nature of the work they do and even prepared to resign over the next year to go after work that is more meaningful and energising.
“The other thing I’m noticing is talking about work
intensification, so higher and higher proportions of people are reporting higher levels of stress and having to work to really tight deadlines for example as they go from one Zoom call to another.”
3. THE NEED TO COMBINE PEOPLE AND PURPOSE “Many of our clients are coming to us at KPMG to look at how they can tie performance incentives and the entire compensation and benefits package to purpose,” said Marc Burrows. “It doesn’t have to be all rainforests; it can be about those very low level things and an element of personalisation because in a large organisation it’s impossible to have an entire workforce that values the same things equally. I think this area is a really exciting one as purpose and pay start to become more closely entwined.” KPMG’s recent report, Current Trends in Remote
Working, found that the telecommunications and technology sector is leading the way in remote working with 64% of companies surveyed having moved to the implementation stage, compared to 27% who are still in the consideration stage of remote working.
4. GLOBAL MOBILITY IS STILL NEEDED TO RETAIN A COMPETITIVE EDGE “The ‘why’ of mobility hasn’t really changed from before or after the pandemic,” said Kerwin Guillermo, Global Head of Employee Mobility for Hewlett Packard Enterprise. “In our company for example, we still send people to generate revenue. The work can be done from home, but we have to install, do maintenance and go to a client’s premises. I should be willing to invest in moving people around. So the why of mobility hasn’t really changed but it has accelerated.” He predicted that it will be more expensive and more
challenging for global mobility experts to send people around the globe, but the imperative is still there. “We will not have employees of the same job
family across all the locations we operate in,” he said. “For as long as that stays the same, we will still be sending people overseas. You can support engagement with tools that exist to advance talent retention and engagement.”
5. ENGAGEMENT IS KEY TO RECRUITING AND RETAINING TALENT “Before, the game was won on satisfaction,” said Kerwin Guillermo. “Then it was on employee experience. Now it is engagement.” While companies are still doing cost projections to
decide when and where to send their staff, it is important for them to add a layer of purpose to the assignment. What is your goal, what is the why behind the move? Being able to communicate goals and targets to the employee, and incentivise them appropriately, can also be tools in retaining the very best talent in a competitive jobs market. “For example, if you are on a three-year assignment
and you meet your targets, we pay you more money. If you come home earlier having achieved your targets, you get even more money. It then becomes more expensive
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