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a second office in China and workforce also based in Austria, and managed by leaders in the UK, says it is important that everyone is treated as an individual. “Some countries have dealt with the lockdown better


than others and some have had harsher restrictions imposed than others,” he says. “It is a case of effective dialogue and being prepared that some employees may believe that others are being given an advantage such as more days working from home than other employees in other geographical locations. Weigh up individual needs and expectations but ensure there are protocols that all employees must adhere to.” “While employers may instinctively want to see


their staff back in the office and for work to go 'back to normal' as soon as possible, this is not necessarily the strongest or most sensible approach,” says Chris Biggs, Partner at Theta Global Advisors, a consultancy and accounting disruptor. “Working culture and expectations have changed, and if approached with empathy and flexibility, will result in a far happier, more productive workforce delivering work of a higher standard than before Covid-19.”


HOW TO COMMUNICATE WITH EMPLOYEES IN 2021 “It is important to remember that different countries have responded to the pandemic in different ways,” says Paul Holcroft, Managing Director at employment law and HR consultancy, Croner. “While the UK has experienced significantly long


lockdowns, other areas, such as the USA, haven’t been as strictly locked down. How these employees are managed, whether they are working remotely or in a local office, will need to be done with local restrictions in mind. If


“ It is important to remember that different countries have responded to the pandemic in different ways”


PAUL HOLCROFT, MANAGING DIRECTOR AT EMPLOYMENT LAW AND HR CONSULTANCY, CRONER


offices are told to close in one city but can stay open in another, the local rules need to be followed. “As a result, a blanket approach may be challenging


to adopt here, and regular communication must be maintained with staff. In this way, employers can be kept up to date with individual situations and take further action if they need to.” He says lockdowns are tough and can be extremely


difficult for staff, especially if they see colleagues enjoying more freedoms in other countries such as the UK. If the company offers any additional counselling services, such as an Employee Assistance Programme, these should also be clearly offered to staff.


NEW OPPORTUNITIES COME WITH NEW WAYS OF WORKING Not all outcomes from the pandemic have been negative. In some ways, it has increased inclusivity. Chris Shannon, CEO of Fotech, a global technology company, says the lockdowns forced many companies to adapt to entire


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THINK GLOBAL PEOPLE REMOTE WORKING


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