TECHNOLOGY


“And I don’t mean things like coding.


Although I’m a big proponent of increasing the number of people who code, it’s not like everyone needs to. It’s more that people need to be more aware of what is happening with technology, and be aware of the opportunities and challenges that technology such as AI presents.” For this to be able to happen effectively,


organisations must give people space to do that. “Organisations need to think about


how they make space for people to do that learning, and to make sure everyone understands that this is something that is allowed and encouraged, rather than just giving lip service to it. “These big discussions are happening all around us now. It


is about asking questions, joining forums, reading articles and attending conferences such as this CIPD event.”


Making work more human As a technology evangelist and consultant, Ms Dillon believes that we all need to be aware that AI is going to make a big impact on the way we work, not just in terms of how we use it, but also around the potential for job displacement. “People need to understand that, and they need to get informed. They need to look at their skills and consciously build the skills that


are going to be required, like creativity, leadership and empathy. “Working with each other and great collaboration are still going


to be incredibly important. Often, we focus on just the technology when we focus on preparing for AI. But it is these other skills that differentiate us from AI, so these are the things we need to focus on as the differentiating skills of the future.”


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