The Analysis News & Opinions
Arvato signs up to CCR’s first virtual round-table discussion
Arvato Financial Solutions will be the first to move forward with a Bespoke Virtual Debate, after CCR’s research, last month, found that they were one of the key ways that the industry was looking forward to receiving the information that they need to be successful at work. A major Readers Survey by CCR found
that a striking 68% of respondents said that their businesses had put a ban on attending large industry conferences for the remainder of the year, and many more said that they would personally refuse to do so, even if their company had no specific policy. Conversely, 93% said they now regularly
received information over the internet, and 84% said that they would be happy to do small-group meetings towards the latter part of the year, assuming that there was no sig- nificant increase in Covid-19 figures.
Stephen Kiely, editor of CCRMagazine,
said: “We are delighted to be developing our partnership with Arvato yet again. We have been pleased to work with them on a number of innovative projects over the years; they are always eager to be at the very head of the industry in providing valuable knowledge and new opportunities to learn; so when these new virtual debates became a possibility, Arvato were amongst the first industry players that we thought
to
approach. “We have seen from the popularity of our
CCRInteractive: Virtual – and of the various webinars that we have run with different partners – that online-learning is a successful way to bring the right information to senior professionals’ desktops. “As a result of these findings, we will now start to supplement this with Round-Table
CCRi:V to tackle the coming wave of debt
The next CCRInteractive: Virtual will run this month, with the intention of bringing key information to ‘attendees’ on how they can optimise their businesses as the industry prepares for a wave of debt, which is expected to hit at the end of this year. The next important online conference,
which will be on Tuesday 15 September, will note that government measures to support the economy are coming to an end, jobless figures are starting to rise, and the country is officially in the biggest recession in its history. On both the commercial and consumer
sides of the industry, professionals will need to be at the peak of their performance to meet this challenge. They will need access to the right data
and technology, they will need to work with the best partners to give them the capacity to cope, and they will need the right information and insights to guide the way.
6 Virtual CCRInteractive: Virtual will once again
play a crucial part in bringing the industry the knowledge it needs, straight to the convenience of their desktops. To register – free of charge – to ‘attend’ this online-conference,
simply go to
www.ccrivirtual.com/home and click the red Registration Info button. To find out more about becoming
a Partner of the event – and to help the industry face up to one of the key challenges of today’s society – contact Gary Lucas at
gary@ccrmagazine.co.uk.
www.CCRMagazine.com
Debates towards the end of the year – because it is all about bringing professionals the information they need, in the format they require.” l To find out more information about partnering with CCR on CCRInteractive: Virtual, a webinar, or a Virtual Round-Table Debate, please contact Gary Lucas at
gary@ccrmagazine.co.uk.
Partner: Zinc Group
The Zinc Group was formed in 2008 and specialises in all stages arrears account management and white label customer services, over a variety of sectors including, Banking and finance, Utilities, Telecoms, insurance, and Fintech. Zinc operates out of two contact centres
which are based in Glasgow and Stratford upon Avon employing over 300 fte with capacity to grow to over 400. Thanks to our team of in-house I.T.
developers we are widely regarded as a market leader when it comes to innovation and the use of new technologies. Zinc has established this reputation while maintaining its independence from larger, less agile, competitors and currently Zinc is ranked as the second largest privately owned DCA in the UK.
www.thezincgroup.com
September 2020
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52