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In Focus CCRDirectory
Debt Collection
Opos is an owner managed, technology-led BPO and Collections Contact Centre, with full FCA permissions. Opos has a keen focus on Digital Strategies, leveraging the latest technologies to deliver a unique customer-engagement proposition. Opos benefi ts from being members of the CSA, as well as holding UKAS accredited ISO 27001, ISO 9001 and ISO 14001 standards. Opos also recently achieved the Investors In Young People (IIYP) standard. Opos is the fi rst contact centre to integrate with the
www.vulnerabilityregistrationservice.co.uk. We operate across all sectors; both Consumer and Commercial. We are also interested in Debt Purchase opportunities.
Wright Hassall Lawyers Through our award-winning debt collection service, we are committed to securing the money you are owed. Our approach includes: Pre-legal debt collections and recovery. Fixed fee pre-legal collection. Letters Before Action. Legal proceedings and court action. Bankruptcy and winding-up proceeding. Dispute resolution. Contact: Gemma Baker, Head of Debt Recovery Operations Website:
www.wrighthassall.co.uk/expertise/debt-recovery/ – Telephone: 01926 886688
Guildways – No Collection, No Fee UK & International Debt Collection Guildways is a UK & International debt collection specialist with over 25 years experience. Guildways prides itself on operating to the highest ethical standards and professional service levels. We are experienced in collecting B2B and B2C debts. Our service includes: A complete No collection, No Fee commission based service 10% plus VAT commission for UK debts Commission from 22% plus VAT for International debts 24/7 online access to your cases through our Casemanager portal Direct online account-to-account payments, to speed up collections and minimise costs If you are unable to locate your customer, we also off er a no trace, no fee, trace and collect service.
Contact Details: Tel: +44 3333 409000 Email:
info@guildways.com Web:
www.guildways.com For more information, visit:
www.guildways.com
The Vulnerability Registration Service (VRS) is a data initiative helping to highlight individuals whose circumstances need to be taken into consideration. It may be that they are in fi nancial diffi culties or simply need appropriate support. Organisations using The VRS will be able to search for and register vulnerable consumers through real time API or batch fi le. Organisations can use these fl ags to know their customer better and align that customer to a more appropriate treatment. VRS is a growing initiative that is being embraced by increasing numbers of organisations through Associate Membership to help people in diffi culties whether that be mental health, fi nancial issues or those caring for others. Registration is free for those wishing to fl ag up their details and very little information is required. Contact: Bruce Turnbull, Director –
bruce@vregservice.co.uk – 07971 418 914
Scott Dawson Managing and Technical Director
sdawson@oposlimited.com 0142 428 3993
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www.CCRMagazine.com
March 2022
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