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In Focus Digital Transformation


Cyber threat


Considerations on how organisations should respond in the instance of a breach


Anthony Green Chief technology offi cer, FoxTech


Cyber attacks are on the rise. A UK government survey found that a shocking 39% of businesses came under attack in 2021, and the estimated global cost of cyber crime reached $6tr USD in the same year. Falling victim to a cyber attack can cause


severe fi nancial loss and reputational damage for any organisation. With the alarming rise of cybercrime predicted to continue for 2022, it is vital that businesses do all that they can to protect themselves and their data from attack. Actions such as promptly installing system


updates, conducting staff cybersecurity training to promote best practice, and hiring a cybersecurity consultancy fi rm to conduct regular vulnerability scanning can help you fi nd and fi x your weaknesses before they are exploited by hackers.


Whether an attack has reached its fi nal stage – which will most commonly look like the delivery of a ransom demand – or you have just discovered a suspected breach to your system, it is important to try and stay calm


But what do you do if the worst happens? Whether an attack has reached its fi nal stage – which will most commonly look like the


delivery of a ransom demand – or you have just discovered a suspected breach to your system, it is important to try and stay calm. It is easy to panic, particularly if an attack


is in progress and you do not know where the disruption is coming from. Prevention is always better than cure, and


itis crucial to ensure that your business is as protected as possible. However, it is still important to know how to respond in the event of an attack. Developing a documented incident


response plan can help you remain rational and take the right steps to mitigate the repercussions of an attack.


Do not shut down your system This is a typical panic response, and it might be tempting to shut everything down. Unfortunately, if an attack is underway, you should assume that the hacker has already gathered much of the information they were looking for. By unplugging your system or deleting malicious fi les, you could be destroying evidence that will be key to discovering what has been taken, and how your system was breached. It is far better to leave your system be and call an expert straight away.


Call an expert This is the most important step to take in the event of a hack. If you have never used a cybersecurity consultancy fi rm before, and do not employ in-house cybersecurity experts, then you need to conduct a search for a security expert as a matter of urgency. To avoid this scenario, it is highly advisable


for any organisation to fi nd a trusted cybersecurity partner before a breach occurs. Having an expert on hand who is familiar


30 www.CCRMagazine.com March 2022


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