60


feature


hotels, hospitality & sports facilities


shaping the visitor experience


HiiLIFE the customer experience and explains why the right technology partner matters in modern leisure spaces...


For architects, designers and developers, the role of technology in leisure environments has shifted from background utility to a central driver of the experience. Lighting, sound, interactivity, and digital media now define how visitors engage with a space and whether they choose to return. Delivering these elements seamlessly demands more than just creative vision – it requires a technology partner that integrates complex systems into a cohesive, reliable project. From concept to reality Customers now want to spend their money on experiences that feel new and go the extra mile. To meet that end, venues should look to provide elements that feel immersive and add a point of difference to their offering. Audio-visual systems, responsive lighting and interactive features can turn a standard activity space into an immersive visitor experience.


Achieving this effect requires every element to be specified and installed so it works as part of a single, seamless system. The technology partner’s role is to translate the creative brief into a fully operational environment that brings the vision to life. A well-integrated approach also offers operators greater flexibility. Venues can adapt for different audiences or events, updating lighting, sound, and visual content instantly, often without needing to make physical alterations to the space. Case in point: Oxygen Activeplay, Manchester At Oxygen Activeplay, HiiLIFE and the ZYNK design team were tasked with creating an immersive trampoline and activity park that takes visitors through a series of themed environments and sensory identities.


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