PAYMENT SOLUTIONS
Powering payments across LatAm
Latin America is one of the most dynamic regions for iGaming, but payments remain a challenge for operators looking to expand. At the recent SBC Summit in Lisbon, we sat down with Jamie Domingo, Chief Revenue Officer at Kushki, to discuss how the LatAm-born paytech is helping gaming companies scale with seamless payment solutions across multiple markets.
Jamie Domingo
GIO: For readers who may not know Kushki, can you give us a quick overview of the company and its journey so far? Jamie Domingo: Kushki was founded about eight years ago by two Ecuadorian entrepreneurs who studied in the U.S. The company was first incorporated in New York, and today our headquarters are in Miami. From the start, the ambition was clear: build the future of digital payments in Latin America.
We initially focused on bank transfers and open banking. That was interesting, but not very profitable, so we evolved into a payment aggregator. Later, we took the strategic step to become a licensed acquirer in key markets, which gave us more independence and flexibility. Today, Kushki holds principal acquiring licenses in Mexico, Chile, Peru, and most recently Colombia. We’re now among the top five acquirers in several of those markets.
GIO: How large is the company today in terms of scale and presence? JD: We’ve grown to around 520 employees, spread across the region. Our largest hubs are in Bogotá and Mexico, with additional offices in Lima, Quito, Santiago, and Miami. Our Ecuador office is especially important for technology and development, while Bogotá leads on operations and customer service. On the processing side, we handle around $1.2 billion per month. About 80–85 per cent of that volume is card payments, with the rest being transfers and a small portion of cash.
GIO: What makes Kushki an attractive partner for iGaming operators entering LatAm? JD: The main advantage is simplicity. With a single integration through our API, operators can access multiple markets across LatAm without having to deal with separate providers in each country. They can offer cards and local payment methods through one connection, which is a big time-saver.
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Many of our clients start with us in Mexico and then expand to Colombia, Peru, or Chile. They value the ability to grow regionally with a partner that already understands the local regulatory and operational landscape.
GIO: You’ve mentioned regulation. How does the evolving regulatory environment in LatAm affect payments for iGaming? JD: Regulation is advancing, but it’s still fragmented. Each country has its own requirements and pace of change, which creates complexity for operators. Our role is to simplify that – to navigate the local rules while giving clients a consistent payments experience.
There’s still a perception that LatAm is “too complicated,” but the reality is that with the right partner, it’s manageable and full of opportunity. Part of our job is education — helping operators and orchestrators understand the nuances of each market.
GIO: iGaming is clearly a big part of your business. How significant is the vertical for Kushki? JD: Gaming is around 18 per cent of our total processing volume globally. Within that, card-not-present transactions – which is where most iGaming sits – make up the majority. We work with casinos across multiple markets and have integrations with major gaming platforms.
To support the sector, we’ve even dedicated a specialist. Our Head of Gaming,
Carla Rava, is based in Barcelona and has deep experience in the industry, having previously worked at Paysafe and other major players. She’s very well connected and ensures we stay close to the needs of gaming operators.
GIO: Beyond gaming, where else are you focusing growth? JD: While gaming is important, we’re also expanding into retail, travel, insurance, and partnerships with local PSPs. The goal is to build a diversified payments ecosystem, so we’re not overly reliant on one sector. But in gaming specifically, the momentum is strong and we see plenty of runway for growth.
GIO: Looking ahead, what are Kushki’s expansion plans? JD: LatAm remains our core focus. We’re exploring new markets in the region, including potentially the Caribbean and Argentina. We don’t plan to apply for licenses in Europe at this stage, though we do serve global clients from our commercial teams in Spain and the United Kingdom.
The priority is to keep building local infrastructure in LatAm, because that’s where the biggest opportunities lie.
GIO: Finally, what do you hope operators take away from meeting Kushki at industry events like SBC Summit? JD: We want them to understand that payments in LatAm don’t have to be a barrier. With the right partner, expansion into the region is achievable and scalable. Kushki offers the technology, licenses, and local expertise to make that possible.
CONCLUSION
With a strong local presence, regulatory know-how, and a focus on iGaming, Kushki is positioning itself as a key enabler for operators expanding across Latin America. As Domingo notes, the region’s complexity is real – but so are the opportunities.
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