CONTENTS 4 NEWS: ‘Right to repair’ law will come in this Summer


5 NEWS: John Lewis confirms closure of eight stores as COVID hits the business and sales move online


8 NEWS: New MD of Sirius Buying Group, Steve Jones, on big future plans and a ‘strong return’ to local indie retailers


10 OPINION: ‘Consumers will continue to spend, but once we reopen, how busy will we be?’ asks Retra’s Howard Saycell


13-20 REVIEW: Coverage from each session of this year’s virtual Turning Point Live! conference


22 INTERVIEW: Satellite broadband is giving electrical retailers great opportunities to offer exciting new services to consumers, says konnect’s Ed Sawday


24 ANALYSIS: Turntables, hi-fi systems, speakers and even headphones can be statement pieces in homes these days. We look at today’s design inspirations


27 ANALYSIS: The kitchen is the art of the home, why are design-led appliances so on-trend?


30 ADVICE: Emma Louise Smith explores how the in-store experience will be different after this latest lockdown


The team: Editor


Contributors to ERT this month: Howard Saycell and Emma Louise Smith.


Jack Cheeseman 01372 414 298


Contact us: jackcheeseman@ertonline.co.uk


Publication & Event Manager Alice Kemp 01372 414299


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Media Director Paul Ryder


Design Claire Noe


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