News ERT Awards entry deadline extended

category (or you can select multiple categories at the time of entering), supply your supporting information and media, and add your contact details. Winners will be announced at the prestigious

ERT Awards 2020, which has now moved slightly later – to November. At this current time, the safety of attendees is essential so the Awards will be a virtual live-stream event for the whole electrical retail industry. More information will follow soon! Similarly, ERT’s Turning Point Live! conference

The ERT Awards is the leading event for the electrical retail industry, bringing together retailers and suppliers to recognise excellence from all market sectors! In light of the current circumstances, the entry deadline for retailers and manufacturers for the 2020 event has been extended. You now have until Monday 17 August to get your entry in! You can enter online in three simple steps. Simply

head to Follow the ‘CLICK HERE’ button on the home page, select your

will return this year but in a series of webinars so, once again, everyone can remain safe while still being able to take away advice and information on best practice in the retail market. For all the latest news and updates, follow… and @ERTonline on Twitter.

A new retail experience from Hughes

Hughes Electrical is now offering ‘Shop Live’ via its website – enabling consumers to view products and experience demonstrations from home. Once on the website, they will be asked if they would

like a live video chat – if they agree they will then be able to see a skilled advisor via video, who can talk about products, answer questions or go out onto the shop floor to show and demonstrate an item. “The Coronavirus has meant we needed to quickly

adapt the way we do business by making life as easy and safe as possible for our customers,” said Hughes Chairman, Robert Hughes. “‘Shop Live’ enables customers throughout the UK

to talk to advisors without needing to travel to one of our stores – and then knowing they can have any product delivered to their home. Customer feedback has been overwhelmingly positive.”

Post-lockdown surge in business for CIH members

Retailers across the country have experienced a healthy boom in store traffic and business, following the easing of the COVID-19 lockdown, CIH reported. “Members up and down the UK are telling us the

same positive story – safe, COVID-19 shopping environments, customers flooding into stores and

 

big surges in sales of both brown and white goods,” commented Stuart Cook, Chief Exec of CIH (part of Euronics).

“Many members did steady business online during the lockdown, adapting with click and collect and kerbside delivery innovations, but customers have missed the face-to-face shopping experience.”

  Ian Cooper from Cooper & Elms in Kings Lynn

commented: “We had an excellent first day of trading and the high volume of sales continued through the week. This demonstrates how much the independent electrical retailer is still needed and desired on the high street. Customers are clearly as pleased to see us and our products as we were to see them.”


July/August 2020

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