CONTENTS 8


4 NEWS: UK sales help strengthen Currys business


5 NEWS: Arçelik joins forces with Whirlpool to form a brand new home appliances business for Europe


6 NEWS: Homeowners admit to ‘ignoring’ energy efficient features on household appliances


8 REVIEW: Brightness is the new TV technology battlefield, and there were some formidable panels on display at CES 2023, reports Steve May


12 INTERVIEW: ‘Refurb is no longer a dirty word’ – AP Taylor CEO Ross Taylor explains how consumers’ perceptions of pre- used products are helping the electrical retail industry become more sustainable than ever


16 ANALYSIS: Home Cinema: Many people are immersing themselves in their own home cinema spaces, and the opportunities for retailers can lead to BIG (screen) business!


20 ANALYSIS: Cook Like A Pro: As more cooks experiment with fancier food at home, the increased use of specialist kitchen appliances is something retailers should take note of


24 SHOPFLOOR: Retailer Profile: Power Point Stores has been selling and servicing electrical goods since 1995. Marketing Manager, Natalie Broad, tells ERT “what our staff don’t know about appliances isn’t worth knowing!”


26 SHOPFLOOR: Retail Trends: The cost-of-living crisis is causing consumers to spend less cash on kit for their homes


Contact us: Editor


Jack Cheeseman 01372 414 298


jackcheeseman@ertonline.co.uk


Sales & Event Manager Charlotte Steadman 01372 414299


csteadman@ertonline.co.uk


Media Director Paul Ryder


pryder@datateam.co.uk


Artwork Editor Claire Noe


cnoe@datateam.co.uk


16 24


Contributors to ERT this month: Steve May.


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