CONTENTS
4 NEWS: CIH announces its new CEO 6 NEWS: Repair & Assure joins Sirius Buying Group
8 REVIEW: CES 2025: Steve May reports from Las Vegas on the top AV trends from the world’s biggest tech show
14 COVER STORY: New seminar to examine the future skills needs of the electrical workforce
16 THE ERT INTERVIEW: ‘Our goal is to create experiences, not just sell products,’ says Haier UK and Ireland’s new MD, Diego Perrone. He sits down with Will McGill
20 THE ERT INTERVIEW: Jack Cheeseman catches up with CIH about the launch of its two new home appliance brands and how they have been perceived by the industry
22 ANALYSIS: CONNECTED AUDIO: More than half of UK homes will be smart homes by 2027; it’s the future of how we’ll live, so retailers need to embrace the changes
24 ANALYSIS: CONNECTED AUDIO: Lithe Audio MD, Amit Ravat, speaks to ERT about the growth of in-ceiling speakers and how retailers can help consumers make the right choice
28 SHOPFLOOR: ‘The shopping experience matters just as much as the products we sell,’ says Richard Westmoreland from ERT-Award winning retailer Stuart Westmoreland
30 SHOPFLOOR: STOCK MANAGEMENT: We learn more about the NCompass Advanced Retail system from Calculus Software Solutions…
20
CONTACT US: Editor
Jack Cheeseman 01372 414 298
jackcheeseman@ertonline.co.uk
Assistant Editor Will McGill 01622 699 185
wmcgill@datateam.co.uk
Features Editor Steve May
@SteveMay_UK
Publication Manager Steve White 01622 699167
swhite@datateam.co.uk
Contributors to ERT this month: Steve May.
To subscribe to ERT, visit:
www.ertonline.co.uk/registration
Or to change you subscription details, email:
subscriptions@ertonline.co.uk
Published by:
Datateam Business Media Limited London Road, Maidstone, Kent ME16 8LY 01622 687 031
Media Director Paul Ryder
pryder@datateam.co.uk
Artwork Editor Claire Noe
cnoe@datateam.co.uk
@ERTonline ERT
www.ertonline.co.uk
ABC certification
ABC total average net circulation: 6,000 (for the issues distributed between January 1, 2016 and December 31, 2016). Total net circulation for the audit issue: 6,000 (cover issue December 2016)
Views expressed by the contributors do not necessarily represent those of the publisher, editor or staff.
© 2025 Datateam Business Media 8 14 22 28
Event Manager Charlotte Steadman 01372 414 299
csteadman@ertonline.co.uk 3 16
February 2025
ertonline.co.uk
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40
