News
spend over £250,000 on two brand new holiday lodges in on the Norfolk coast where staff can enjoy free holiday accommodation. Explained Hughes Electrical Managing Director,
Hughes invests in improving staff benefits
4
Hughes Electrical has said it is reaping the rewards of a two-year programme designed to increase staff retention by greatly improving the benefits it offers. Over 600 of the retailer’s employees now enjoy a wide range of perks, including health insurance,
cycle-to-work scheme, gym discounts, two days paid leave to support a good cause, personal development opportunities, long service awards, plus a £250 junior ISA for new babies and £500 contribution to a wedding or civil partnership.
The latest part of this initiative has seen Hughes
Mark Wardell: “Retaining and motivating quality staff to deliver outstanding levels of customer service is the key to success for our business. While Hughes offered staff benefits for many years, we took the decision to greatly enhance these as we emerged from the pandemic.”
Last year the company gave employees a £500 energy crisis payment; while this year there will be a £250 payment in October. It also believes in acting on what employees say in its six-monthly survey. “Feedback from the survey led to the introduction of the two days paid leave to support local causes,” said Mr Wardell. “Also, better training opportunities – delivered both internally and through our partnership with West Suffolk College. “As well as improved communications across the business with every member of staff having their own email, while we have also launched a staff portal.”
Marks Electrical says it continues to gain market share in MDA and CE Marks Electrical has announced it has seen
“Our focus and attention on growing our installation
strong revenue growth of 30.7 per cent to £36.2m, and its sales were strong across all categories it said.
In its latest trading update for the four months ending 31 July 2023, the retailer reported that it saw a strong performance in televisions which increased by 84 per cent, washer-dryers increased by 83 per cent, and cordless vacuum cleaners increased by 62 per cent. Mark Smithson, CEO, said: “We have made a fast start to FY24 with revenue growth of over 30 per cent against an MDA and CE market that is marginally down in the first months of our financial year.
ERT-MAR20-ASWO:ERT-MAR20-ASWO 25/02/2020 10:42 Page 1
offering is enabling us to create a truly differentiated, market-leading proposition for customers, further enhancing the strengths of our operating model. We have been very encouraged by the take-up of this service, which is now available to over 65 per cent of the UK population on a next-day basis, and are excited about its potential.” It reported an increased market share in Major Domestic Appliances from 2.4 per cent in Q1-23 to three per cent in Q1-24, with Marks Electrical’s share in the online segment of the market growing from 4.5 to 5.7 per cent.
The company saw a growth in cooker, oven and
TV installation services, with over 4,500 installation orders in the period, vs 1,500 in the prior year.
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36
