NEWS EXTRA
DO’S AND DON’TS FOR AGE-RESTRICTED SALES Don’t rely on looks alone - children often look a lot older than they really are.
Don’t sell to a child even if they say the products are for a parent or other adult.
Don’t ask ‘how old are you’, ‘are you 18’ or ‘when were you born’ – underage persons may just lie.
Do follow a ‘Challenge 25’ policy so that you always ask for proof of age when selling age restricted products to anyone appearing to be under 25. Check that the proof is valid.
Do make sure you know what forms of proof of age are acceptable e.g. passport, driving licence, or a PASS approved proof of age card (e.g. SPA or PAL card, CitizenCard, Validate UK )
Do exercise your right not to sell if you suspect an adult is buying age- restricted products for someone underage.
Do make sure warning notices about age-restricted sales and proof of age are clearly displayed where customers can see them.
Do maintain a log of refused sales, so that you can demonstrate that you are careful in how you are selling age-restricted goods.
The Serious Violence Strategy will set out the importance of pursuing those who commit serious violent crime through effective law enforcement and ensuring that the criminal justice system is effective and responsive, especially for victims. The Home Secretary is also due to host a round-table for civic leaders, including the Metropolitan Police Commissioner and Mayor of London, charities and organisations which campaign against serious violence ahead of the launch.
Whilst the details and measures will be discussed further in parliament, retailers are advised to take reasonable precautions and exercise due diligence to avoid underage sales. A number of major retailers have signed up to a voluntary agreement to prevent the sale of knives to under 18s and to ensure that knives are safely displayed and packaged. Retailers, including Tesco, Lidl UK, Amazon UK, Wilko, Argos, Morrisons, Asda, Poundland, Sainsbury’s, John Lewis, Waitrose, Boots, Aldi, Co-Op, B&Q, TK Maxx and Debenhams have agreed to adhere to the following principles:
• Retailers will apply their policies for age-restricted sales, such as think 21 or challenge 25 to ensure age verification checks take place and knives will only be sold (or supplied) once they are satisfied the customer is 18 or over. This will include proof of age checks for in-store sales, collection or point-of- delivery situations.
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• Action will be taken in store and online to remind customers and staff that knives are age-restricted products. This means that knives will only be sold (or supplied) once age verification to think 21 or challenge 25 has taken place.
• Retailers will ensure knives are displayed and packaged securely as appropriate to minimise risk. This will include retailers taking practical and proportionate action to restrict accessibility and avoid immediate use, reduce the possibility of injury, and prevent theft.
• All staff selling or approving sales of knives will be provided with training, with that training being refreshed at least once every year.
• Ebay is committed to a safe online marketplace and currently prohibits the sale of all knives on
ebay.co.uk, with the exception of cutlery.
• Amazon requires that all third- party sellers on its marketplace comply with the law on the sale of knives, including clearly listing products as for over 18s and requiring age verification on delivery. Those who do not are subject to action including potential suspension. The Home Office is currently working with the British Retail Consortium to extend the agreement to other retailers.
13 APRIL 2018 DIY WEEK 9
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