MERCHANT FOCUS: KEYLINE


NAVIGATING THE NEW NORMAL-


LEADERSHIP IN THE COVID ERA


Keyline managing director Paul Beaman explains how the business has had to adapt during this unprecedented year.


18 I


think it’s no exaggeration to say that COVID-19 has changed our lives forever - for the business, for our customers, for me in both my personal life and also as a business leader. It is a phenomenon that we have only ever imagined through the eyes of the film industry, yet we did not expect would happen in reality. And it is an event that we are still learning from every day. As managing director at Keyline Civils Specialist, I like so many others, have had to


adapt very quickly to be able to navigate our business through this time. It has forced me to reassess business priorities and industry routines, to find new ways of working whilst retaining our culture and values as we operate in the ‘new normal’. There have been challenges and difficult decisions - but there have also been positives, driven by determination and a passion to succeed - prevalent in all of our Keyline colleagues. And at a time where we did not and cannot


www.buildersmerchantsjournal.net September 2020


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