IT
INTACT IQ PICKS UP LBS AND JT ATKINSON
Independent builders merchants LBS and JT Atkinsons have taken on the Intact iQ merchant ERP software across their branches.
W
hen your business continues to grow and develop, you need a software system that will not only accommodate that,
but that will be flexible enough to cope with future changes the industry might face. The Intact iQ ERP system is being rolled out across LBS’s30 branches across south West Wales and the 23 branches across JT Atkinson’s North of England heartland. At LBS, the Intact iQ will replace a legacy business software solution to support anticipated growth and LBS’ requirements. Intact iQ will also replace the over-use of spreadsheets, other software and manual processes currently being employed in the business and serve as the central hub to optimally manage operations at LBS. Intact iQ’s modern, workflow-focused approach will allow LBS to easily automate countless tasks, processes, and business rules which will help prevent routine tasks from eating up staff’s time, whilst also reducing human error.
Ben Davies, LBS Builders Merchants director, says: ‘The level of administrative effort required to run the business was
growing. We have huge ambitions for the business so we knew we needed to invest in a robust, progressive digital core; a merchant ERP solution that would remove paper and spreadsheet-based processes to ensure we could work smarter, save time, reduce errors and deliver an enhanced customer experience. Intact iQ offers this and much more. The level of agility and automation it will provide will empower us to easily flex to customer needs. And merchant focused features like, the POD, sales rep mobile app, transport scheduler, advanced rebate management and integrated CRM function, highlighted to our team that Intact iQ isn’t just a better software system, it will enable us to implement a better version of our business.”
Timley information He adds that the real-time business wide visibility and control Intact iQ will provide to the LBS team across the branch network, is just one of the benefits. “The system wide conditions that can be included to ensure timely alerts are sent to individuals means our team can be assured that the information that’s important to them will come to find
Page 1
them, at the right time. Also, whilst Intact iQ is designed around best practice merchant processes, there are certain ways of working that are unique and important to LBS,” he says. “We’re tweaking and enhancing processes all the time so we wanted an ERP system that can improve and flex with us, not limit us. With Intact iQ we are amazed at how easily we will be able to make changes within the system. This not only makes us more agile, but it also lowers the total cost of the solution over its lifetime.”
As well as in its 30 branches, JT Atkinson’s Intact iQ software will operate across the Norh East merchant’s two warehouses and two online stores, providing greater visibility and control of the business. Flexibility to support growth was also a key priority for
36
www.buildersmerchantsjournal.net October 2021
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48
