VENDING SOFTWARE
Innovation to empower operators
I
nnovations in vending software and telemetry are revolutionising the industry, giving operators the tools they need to adapt and thrive amid current challenges.
These innovations allow operators to remotely monitor inventory, sales, and machine performance, reducing downtime and increasing
A key advancement is the use of IoT technology, which connects vending machines to cloud Cloud. This connectivity generates valuable data that operators can use to optimise operations, and harnessed this potential with its AI-driven recommendation service, sales trends, consumer preferences, local events, weather patterns, These insights help operators optimize revenue, improve inventory management, reduce waste, and adjust product offerings based on warm week in a busy public park, sales of cold beverages are rising. The system can automatically suggest increasing the stock of these items, adjusting prices, and even suggesting promotions to capitalize on this demand, all while reducing the risk of overstocking less popular items. In times of uncertainty, such as supply chain disruptions or
shifts in consumer behavior, software enables operators to remain product selections, pricing, and promotions to meet changing market demands. As vending systems become smarter and more customer experiences, positioning operators for success in an increasingly competitive and evolving market.
The operators featured in these examples
of best demonstrated practice span a wide range of companies/managers.
- Scott Morgan, owner and managing director of Nutrivend – the fastest growing sports nutrition distributor in the UK said: “I couldn’t imagine a vending business without Vendmanager. I certainly cannot think of running this business any other way.”
Software & telemetry – what the customers say W
hatever the core challenges that a vending business faces – and they are many and still increasing
in today’s business environment – telemetry and vending software can help. Today’s consumer is all about service
excellence, and technology like telemetry and vending software enables operators to deliver the best service because they become proactive, instead of waiting to react, by which time it can be too late.
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Available as case studies on SB Software’s website, key players in the sector have shared their own proven experience of the power of telemetry and connecting machines to the cloud. These are available on company’s in-depth case studies, on its website. Examples show just how much insight data can give you and how vending software has helped them to become more proactive, more successful vendor- operators.
- Ian Baker, managing director of Westways Vending – current (2024) holders of the Vendies Award for Best Medium Sized Operator – and one of SB Software’s longest standing clients, said: “I see SB Software solutions as being akin to a washing machine with a wide range of programmes available – and we know that we are not (yet) using the full offering, but it’s available should we want/need it.”
SB Software have long been delivering telemetry and vending software solutions Cantaloupe, the partners are committing to better customer service and drawing more revenue.
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