SUSTAINABILITY SU STAINABILITY TA “A TY


“At Evoca sites worldwide, we are committed to employing sustainability specialists. These dedicated experts work to implement our programmes and to ensure that our sites seek to exceed standards such as ISO and OHSAS so that we continue to lead the way in the management of both environmental and health and safety risks.


CUTTING CARBON FOOTPRINT


The use of IOT technology in daily operations can have a significant impact in helping some vending roleplayers to reduce their carbon footprint, especially when remote technology is used to cut the number of call outs.


can’t be leftft behind. Those who have still not shiftfted to paper or PLA cups run the risk of looking out of touch or, even worse, not bothering to consider the requirement of their customer base.”


REUSABLE


When discussing sustainability, it is very clear that the reusable cup is becoming very attractive to many consumers and this also has a significant bearing on vending.


Westomatic marketing manager, Daniel Ta Tanner explains: “In


Vending, we need a big push away from plastic bottles and disposable cups – two huge waste-generators.


“If we do not take the reins on issues like this, we will be led by consumer pressure eventually.Water and c ffoffee machines capable ttles must be the standard as we


of utilising reusable cups and bott move into the 2020s,” he contends.


CERTIFICATION


Within vending circles, some key companies seek to achieve environmental certification in order to prove to stakeholders, customers and staff that they are taking their responsibilities seriously and are looking to reduce their environmental impact. Evoca Group, for example, boasts of gaining ISO 140001 environmental certification at many of its manufacturing sites. A spokesman says: “Concern for the environment is a


ff


commitment involving all of us working at Evoca Group personally. It’s a basis for all our activities. To


To us, respect for the environment


constitutes an opportunity for economic and social development in a cleaner, greener world.”


The company contends that the ISO 140001 certification encourages it to make even more improvements and to set itself even more ambitious targets.


“What we are seeing now is the intelligent use of IoT technologies to monitor machines remotely so that the diagnostics can be run in advance and engineers arrive at site fully equipped and prepared for a first-time-fix.


“In some exceptional cases, the technology is so advanced that remote intervention is possible meaning parameters can be changed and problems resolved remotely all from the comfort of a desk.”


All Zerica’s units use AUXILIA, its IoT-enabled remote monitoring and management softftware with diagnostic function. AUXILIA is accessed via any PC or smartphone to view and also modify


T-


parameters remotely for sustainable servicing. A


dashboard overview designed for portfolio management at a glance displays graphs and key data by machine and by customer.


The comprehensive data


availability leads to optimised routine visits. Remote problem resolution leads to reduced interventions, environmental


impact and support costs, which all


lead to increased customer satisfaction and more efffficient and sustainable servicing solutions.


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One company that is making this work, is beverage company Zerica, which believes that servicing and maintenance is one aspect of machines where improvements can certainly be made. A spokesman says: “Engineers have traditionally spent a lot of time on the road travelling from site to site in their vans to resolve problems. Sometimes, these visits will end up being very brief as the problem to resolve was very straightforward, while sometimes these visits can require a long and complicated intervention with even a second trip needed to bring the exact parts for the job that were not in the van initially.


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