PAYMENT SYSTEMS
QR code image that is displayed on the IVM which the customer scans using their normal camera on their smartphone. This will load the purchase details page on the smartphone that is tied to the payment session for customer confirmation. The phone will request that Google or Apple Pay make the
appropriate payment. The phone will then send a confirmation signal back to the IVM, confirming that a payment was made and a vend can now take place. The payment process itself remains entirely on the user’s phone, so
no personal or financial details are ever transmitted to the IVM, and it gives the consumer an electronic receipt on their smartphone.
A COMPLETE OFFERING Making an argument for complete payment systems is the cash king, Suzohapp, specialist in payment by coins, notes as well as open and closed systems. UK sales manager Nick Norris said: “Cash remains king in vending,
we see that 95% of vending machines are equipped with a cash payment system (such as our Currenza C2). Only 15% have an open cashless system install at present. “Yet this number should not be underestimated. A few years ago,
we saw larger operators installing such systems to differentiate themselves. Today the customer is demanding the chance to pay by card and or mobile. “We see this driving the integration of cashless payment systems
more. This has benefits for the operator as well who can use the captured data to improve the efficiency and use the data to better understand consumer habits. Our solution for open systems is the P6
Terminal range. For closed cashless systems our WorldKey provides many benefits, such as the ability to receive loyalty discounts and control free products. To conclude, we see a trend to offer all types of payment in vending. The potential for innovation in
The payment system supports a progressive web app (PWA) mode
that does not require any mobile application to be installed and requires no registration process or payment details, provided they have either Google or Apple Pay already on their smartphones. With PWA the IVM makes use of the web API to create a session that contains all the details of the basket purchase. The API returns a
payment systems is massive and these innovations are increasingly being incorporated in intelligent vending machines as consumers demand for a speedy frictionless experience grows. If operators grasp the opportunities
available they stand a chance of boosting sales, improving efficiency and at the same time keeping customers happy.
Currenza C2
Suzohapp P6 range
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