vending software
Simon explains: “With vending software specifically, SB Software doesn’t write code for it, we almost certainly write code to integrate with it. We don’t just optimise our own software as a system, we are integrating seamlessly with others’ software and connecting up with hardware of every type. In this way, we are making tools, always endeavouring to be the best tool makers there are.
The company believes what matters most is: • outcomes • benefits • maximising potential • ease of use • value added
“In adding that value, often the best software does not draw
attention to itself. After a short and easy spell getting the hang of it, it becomes so transparent that it’s second nature and clients see only the benefits. At other times users stand back and smile, remembering how different things were before the technology was around. Both are equally fine with us. “And when it comes to anticipating the “next big thing”? Being in
the mix every day is a good start - and we live and breathe technology. Not just in our own sectors, but ready and willing to borrow ideas from elsewhere too when they can be adopted or adapted to deliver benefits. Whatever their needs, SB Software urges potential customers to
get in contact with a software expert to assess their needs. It may be they already know what commercial benefits they are looking for, or that want to know what their options are to chart a path to the future.
A greater level of efficiency A
lso growing it’s growing its software solutions for the modern-day environment is Vianet as part of a commitment to ensure they deliver against the present
and future requirements of vending operators. Joanne Vinton-Bullwinkel, product manager, says: “SmartVend
provides real-time machine performance monitoring, simplifies stock management, ensures efficient route planning and maximises sales potential through targeted product insight. The data is gathered from vending machines through telemetry and sent securely to Smartvend for users to access remotely via their desktop, tablet, or phone; as it happens, anytime, anywhere. The platform allows users to incorporate multiple payment solutions, including contactless payment and pre-payment cards, as well as interactive vending technologies that deliver even greater levels of operational efficiency and satisfaction to operators and customers alike. Easy functionality and concise reporting enable vending operators
to plan efficiently and be pro-active through greater awareness of their vending estate. Utilising the dashboard and reports, users are able to identify key areas that require action or attention. Vianet introduced an integrated solution for stock and
warehouse management to their platform in 2021, supported by a new mobile app. The mobile app provides field-based users with the information
they need when visiting machines and the ability to update stock, enter counter readings, add photos, record cash levels, complete stock takes/transfers and manage a daily list of jobs – with the added benefit of working offline when an internet connection is not available – all from the palm of their hands.
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