contents EDITORIAL
Managing Editor: Jonathan Swift
jswift@datateam.co.uk
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IER Awards 2020 voting opens I
t’s that time of year again – voting for the Innovative Electrical Retailing
Awards 2020 is now open! It’s a busy period for everyone in retail, but please do take the opportunity to make sure you register your vote in the IER Awards 2020. Unique to the industry, the IER Awards allow retailers to determine the final standings in the manufacturer and supplier categories. There are as always some excellent brands in the running, so to cast your vote for the most deserving, complete and return the voting form on page 22 of this issue, or simply head to www.
ierawards.co.uk/vote. As an added incentive, all voters will be
entered into a ballot to win one of six great prizes, courtesy of EPE International. In these challenging times, it is more important than ever that the sector comes
REGULARS
4 News 10 The Big Interview: Steve Norris
12 Comment: Martyn Allen, Technical Director, Electrical Safety First
14 Comment: Nick Cole, Managing Director, Go Inspire Group
With contributions by:
27 Tools of the trade: Damon Crowhurst, Head of Visual Display, Samsung Electronics UK
38 Sales training: Paul Laville, Managing Director, T21 Training
FEATURES
15 IER Awards 2020 30 Spring Fair preview: with PR Direct MD Sarah Selzer
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34 8K televisions: we speak to James Parker, Head of TV PM Commercial & Strategy at Samsung
34 30 15 10
together and celebrates all that’s good about our industry. The new BRC figures released for 2019 make for some grim reading (we have more comment on this on page 4 of this issue), but I know many of you personally, I know how hard you work to keep your businesses moving forwards, and I’m absolutely confident that your dedication and innovation will see you come out on top in 2020. I wish you all a happy, and profitable, New Year.
Jonathan Swift Managing Editor
jswift@datateam.co.uk
December 2019/January 2020
www.innovativeelectricalretailing.co.uk | 3
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