Training


company has also expanded its hands-on training programme and increased online and video-based educational resources produced at its Warwick Solutions Academy.


Generational divide and industry dynamics


A recurring theme in Baxi’s annual surveys has been a generational divide in attitudes to retraining. Installers approaching retirement are generally less inclined to invest in developing new skills, while those earlier in their careers are more open to diversifying their expertise. The survey also noted that a large proportion of UK heat installers work either as sole traders or in very small teams. This structure can make it more difficult for them to take time out for training or to manage the additional paperwork that often accompanies low-carbon installations. Many respondents said they expect to collaborate or partner with other service providers to meet future demand for clean heat technologies.


“These findings show that despite some hardening of opinions most gas boiler installers aren’t dogmatic about technology and just want to do a good job for their customers. Many installers are preparing for the future, with plans to prepare for the uptake of heat pumps and develop their skills. As a result, more installers are comfortable talking to their


customers about energy efficiency and fewer say that training is a barrier than in last year’s study. It shows that the work the sector is doing to encourage training is working,” said Will Taylor, Principal Consultant at Talan.


The role of installers in decarbonisation Home heating is responsible for around 18% of the UK’s carbon emissions, and approximately


85% of households still rely on natural gas boilers. As the transition to cleaner heating accelerates, installers are expected to play a central role in guiding customers through their choices and in ensuring new technologies are fitted competently and to a high standard. Almost 400 installers took part in this year’s survey, which was conducted in July and August 2025.


IBA Update


Fired up for a good cause IBA charity fire walk raises funds for the Electrical Industries Charity (EIC).


T


he IBA Buying Group (IBA) turned up the heat on Wednesday 17 September at Whittlebury Park Hotel as brave participants took part in a thrilling Fire Walk challenge to raise money for the EIC. In total, 23 participants faced the flames, walking barefoot across a bed of glowing embers, and together raised an incredible £4.4k for the charity. This event, part of the IBA’s annual gala dinner and trade show, brought together members, suppliers and partners for an unforgettable evening of networking, celebration and charitable fundraising, where participants tested their courage while showing their commitment to supporting an industry cause that changes lives every day. The EIC has supported industry communities for over 120 years, providing essential services to those working in the electrical and energy sectors. From offering practical support during times of crisis, to providing financial assistance, counselling, and well- being services, the charity ensures that no one in


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the industry has to face life’s challenges alone The IBA is a membership organisation that brings together independent electrical wholesalers across the electrical sector, helping them access greater buying power, share knowledge, and build stronger partnerships. Events like the Fire Walk demonstrate the IBA’s commitment not only to supporting its members, but also to giving back to the wider community.


The evening was about more than fundraising: it was about unity. With supporters cheering on the Fire Walkers and a celebratory hog roast to round off the night, the event truly embodied the IBA’s spirit of working stronger together. The funds raised will go directly to the EIC, helping them continue their mission of empowering industry professionals and their families when they need it most.


www.electricalcharity.org www.theiba.co.uk


November 2025 electrical wholesaler | 27


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