Q: Do you have any famous customers? A: Yes we have, although it would not be fair to name names – but anyone that’s visited Whitstable will understand why they would come as it’s got such a vibrant, enticing energy about it. Who wouldn’t want to visit?!
Q: Do you have an online shop or website, and do you use social networking for business? A: Yes we have a website; we are lucky that one of our team members, Tiff, is talented in this area and she put together our website and oversees its continued development. We still have a way to go to get the website ideally where I would like it to be, but it just takes time to physically do this. Social media is a growing area for us and we like to keep it fresh and interesting; it’s now become a critical part of the business and one that I know we can and will improve on.
Q: How important is shoe fitting to your business? A: Shoe fitting is an area that we need to expand into and is next on our to-do list. Our team all have excellent product knowledge so it makes sense that this will also be added to their skillset.
Q: What’s selling well right now? What are your best-selling footwear brands and why? A: In regards to the quickest growth in recent years I have to say Lunar. Five years ago it ranked eighth in store and now – particularly in the
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