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NEWS & APPOINTMENTS


AI for installers - guide helps heating engineers stay ahead


With seven million people in the UK using generative artificial intelligence (GenAI) at work, training provider for the trades, Logic4training, has released a new Business Guide to help tradespeople make the most of emerging digital tools in 2025. Available as a free download from Logic4training’s website, How to Use AI for Your Plumbing and Heating Business, is packed full of practical tips, step-by-step guidance and ‘try it now’ suggestions to help plumbing and heating engineers harness the power of GenAI to boost business.


Key highlights include: • Top tips to help you boost your website in minutes • Content creation made easy • Step-by-step prompt engineering - how to ‘talk’ to GenAI • 4 easy GenAI tasks to get you started • Insight into emerging AI tools for on-site troubleshooting • Avoiding common pitfalls


Harry Budd, head of marketing at Logic4training says: ‘The adoption of GenAI in the plumbing and heating industry is still in its early stages with many businesses yet to embrace its full potential. From website and social media content to improving customer communication, AI provides valuable opportunities for tradespeople to improve the quality of their services.


‘Our goal is to ensure that installers


are not left behind as technology evolves. By providing accessible resources like this AI guide, alongside our other Business Guides and website support, we aim to arm installers with the knowledge they need to integrate new technologies into their work, ultimately leading to greater customer satisfaction and business success.’ The guide is part of Logic4training’s commitment to supporting installers beyond the classroom with a range of free resources, including ClubLogic, an online learning companion, and free website design and hosting for candidates who complete Gold or Platinum training packages. Updated Business Guides are also available to help newly qualified installers achieve their business goals. Plumbing and heating engineers are encouraged to download the guide from Logic4training’s website and explore the business opportunities presented by GenAI. For more go to https://www.logic4training.co.uk/insights/how-to-use-ai-for-your- plumbing-heating-business/


Appointments Three new recruits boost Fujitsu team


Fujitsu General Air Conditioning UK has made three key appointments to further strengthen its team across a broad range of areas.


Hayley Kent joins as area sales manager (Midlands). She was previously a business development manager at Daikin UK and prior to that spent 13 years in sales roles for Mitsubishi Electric. She said: “I am delighted to join Fujitsu and work with a product range that has already had so much success through wholesalers and distribution partners. I will be looking to develop our brand further with a focus on direct sales, allowing contractors to become more familiar with the range of products that Fujitsu has to offer.’’


Rob Broughton arrives at Elstree as applied specialist. He brings extensive industry experience, having worked for contractors and distributors, including Space Air and Ultimate Air, in commissioning, technical and project roles. He said: “Having previously enjoyed working alongside the Fujitsu team at a distributor, I jumped at the chance to join the company. I’m enjoying the challenge of learning more about the applied product range and working on the ‘other side’ for a manufacturer.’’


Jay Soni joins Fujitsu as a pre-sales specification engineer and is relishing the challenge of creating designs for customers. He was previously a technical sales engineer at Mitsubishi Heavy Industries (MHIAE).


Deane Flint, chief operating officer at Fujitsu, said:


“We have added invaluable experience and skills to the team with these latest appointments and we look forward to seeing all three make a significant and positive impact at an exciting time for the business.’’


Evans appointed UK sales and marketing director at Qvantum Energy Technology


Harriet Evans has been appointed UK Sales and Marketing Director at heat pump manufacturer Qvantum Energy Technology, after initially joining in a consultancy role. She previously served as Renewables Director at Baxi and in a consulting specification role at Beijer Ref UK & Ireland. After graduating from Loughborough University with a degree in building services engineering, Harriet worked as a consultant engineer at R W Gregory & Partners and in various sales roles at Trane UK and Trane Netherlands, Space Air Conditioning, and Camco, which later became Mitsubishi Electric. During her 19 years at Mitsubishi Electric, she established the company’s Corporate Sales Team. Harriet said: “Whilst initially consulting for Qvantum, I soon realised that the company is unique in how it designs heat pumps and the impact it can have on the UK and wider energy markets. It’s an exciting role that allows me to build a presence with some really groundbreaking products.” Qvantum Energy Technology CEO Phil Ord commented: “Harriet joins us with many years of experience in the HVAC sector. We have worked together before, and I am confident she will have a positive impact on our business. I look forward to seeing the Qvantum brand grow with her on the team.”


Qvantum empowers the future energy leaders with Young Energy Ambassadors programme


Qvantum, a Swedish heat pump manufacturer, has introduced the Young Energy Ambassadors programme to foster the next generation of energy leaders. This initiative will provide young individuals with opportunities to learn about energy policy and the heating and cooling sector. In return the company gets help with scouting new innovations. Participants will gain hands-on experience in smart energy solutions, working closely with industry experts. They will attend conferences and events such as ISH 2025 and EU Sustainable Energy Week, together with Qvantum experts, helping them to develop practical skills and professional connections. ‘We believe empowering young minds is essential for the future of energy,’ said Thomas Nowak, Vice President of Public Relations and Government Affairs. ‘The Young Energy Ambassadors will learn from Qvantum experts and bring a fresh perspective to our view of the world. It’s a mutual gain and essential to move forward fast in the energy transition.’ Qvantum is excited to embark on this journey and looks forward to the innovative contributions from the Young Energy Ambassadors. The next Young Energy Ambassadors can soon apply for the autumn placement on the Qvantum webpage.


4 BUILDING SERVICES & ENVIRONMENTAL ENGINEER APRIL 2025


Alan Gordon steps up at Exi-tite Scotland


Leading HVAC supplier Exi-tite Group has promoted Alan Gordon to the role of Regional Director for Exi-tite Scotland. Alan joined the business in 2022 after nine years at Helios


Ventilation to establish Exi-tite Scotland. He was appointed Regional Sales Manager for Scotland in January 2023. Last year, Alan helped Exi-tite to become the first Passive


House Institute (PHI)-certified ventilation distributor in Scotland when he passed the PHI Tradesperson examination. Passive House (or Passivhaus) buildings deliver high levels of energy efficiency and comfort for users, alongside outstanding air quality through ventilation. He said: “The team in Scotland has grown from two employees to seven. They have helped us to make great progress over the past three years and we are looking forward to further success in 2025 and beyond.” Exi-tite Group Managing Director Andrew Robinson said: “Exi-tite Scotland has exceeded all expectations to swiftly become a key part of the business. Alan has been integral to the success of this new venture for Exi-tite in Scotland, and we feel this is only the beginning of the success in this region with the team he has now built.’’


Read the latest at: www.bsee.co.uk


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