Calibration
Improve your processes with newly released calibration software
IndySoft has utilised customer feedback to drive development of the latest release, IndySoft Version 12. With over 200 new features and performance enhancements, IndySoft’s latest release is designed to meet the needs of a diverse array of businesses in the calibration, tooling and preventive maintenance arenas
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ndySoft, a leader in calibration and asset management software, have just announced a new release of its software,
IndySoft Version 12. IndySoft’s latest release takes the best-in-class software and makes it even better with over 200 new features and enhancements; the largest update in the company’s 20-year history. “We are very excited about the updates in
Version 12 because they all came about as direct requests from our customer base,” notes IndySoft chief technology officer, Rhett Price. “Over the past year we have been very focused on being par tners with our customers rather than just being a faceless vendor. This meant a lot of conversations
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where we asked, ‘what can we do differently to help you improve your business processes?’ We conducted surveys and hosted a customer advisory board. We got tons of feedback on the product and direction that our customers wanted us to go. This release is all about the implementation of features that will solve the problems that our customers brought to us.” One such problem was syncing data back
to the lab when a calibration technician did off-site field work where internet access was not available. IndySoft came up with an elegant solution where a star ter database is created once a week that includes off-site workflows, security settings, masters and
historical data, equipment templates and charges, and calibration procedures. Prior to heading out to do their field work the technician selects the companies that they will be visiting, and the star ter database, equipment, history and work orders are all downloaded onto the technician’s device. During the week the technician would perform their calibrations as normal, enter the data into IndySoft, then once their computer detects that they are connected to the internet again their results are pushed back to the lab, and lab updates such as calibration procedure or master modifications automatically are sent to the field technician. This is all done without user interaction, so
March 2019 Instrumentation Monthly
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