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On the shores of Lac Léman, the building is minutes away from Geneva city centre
kind of experience we wanted to give to our clients,’ says Rochat. ‘We operate in a very competitive environment, and we believe in stressing our differences. One of these dif- ferences is that we are an important bank, but we are not the largest bank.’ One of the key considerations, therefore,
was to create an environment in which cli- ents would not feel as if they are entering some vast corporate workspace, but rather somewhere they can feel ‘at home’. This element of the project was handled by Paris-based interior designer Rodolphe Parente, whose CV includes work for Piaget and Armani Privé.
Clients will enter the building through a
grand, modern security door with a pillar that bears one of the few instances of overt
branding anywhere in the building – eight large bronze-coloured ‘fleurons’, the bank’s compass-like logo. Once inside, they will find themselves in a lobby that is deliberate- ly much darker than the rest of the building, but warmly lit. Then they will progress to the homely client meeting rooms with com- fortable soſt furnishings, natural clay walls, original artworks and, of course, that spec- tacular view.
D
espite the huge windows, the rooms are private, quiet and the ideal set- ting for what the bank’s chief brand-
ing officer Fabio Mancone describes as ‘our privileged field of operation’: working close- ly with entrepreneurs and ‘big families’. Sit- ting in one of the client meeting rooms,
Mancone, who has held senior roles at Ralph Lauren and Giorgio Armani, says that ‘the role of the banker is becoming more and more like an adviser; someone who is really there at every moment of their life.’ ‘What we try to become, more and more, is that person of confidence and trust who is next to them in every step of their opera- tion. It can be the [sale] of their companies, accession, divorces. Whatever happens, you have to be there to advise. I think that’s real- ly the expectation at the highest level.’ Parente agrees. The details have been
chosen to give clients a sense of care. ‘And when you are in this condition, you can ap- proach intimacy,’ he adds. ‘It’s so important to close the door, leave everything outside, and be connected with your banker.’
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