“ Cybercrime is expected to surge by 15% this year and ransomware is on the up... as technology gets more sophisticated, so do cybercriminals. It’s a never-ending game of cat and mouse. We desperately need innovation to combat the threat. That starts with AI.” CAMELLIA CHAN, CEO & CO-FOUNDER, FLEXXON
“Younger audiences are likely to prefer instant
communication via mobile apps and AI tools, while older audiences may prefer telephone or email as more familiar methods.” In terms of clients, she says it is important for
individual clients to be able to choose to engage in a way that is comfortable and familiar to them, whatever method that involves. “This is especially true in relocation, an already potentially stressful time in an individual’s life,” she says. “Offering technology could make their journey that bit more comfortable for them.” Being able to adapt and future-proof your business in
this way enables greater diversity within an organisation. “Having the opportunity to draw upon a wide range of experiences, attitudes and skills from within your workforce is vital to ensuring you are continuing to evolve with your audience,” she explains.
UPSKILLING STAFF FOR MAXIMUM IMPACT Upskilling your workforce and investing in cloud and AI technologies are essential for future-proofing global organisations, says Jess Dunderdale, senior director of client partnerships at AltoVita, a corporate accommodation platform designed to help global mobility and travel managers source and book vetted extended accommodation. “At AltoVita, we have witnessed how these strategic
investments drive innovation, enhance agility and position us as market leaders in technology within the corporate accommodation industry,” she says. “Our AI-driven GeoDiscovery Hub represents the
pinnacle of innovation, optimising global mobility with unparalleled precision. By integrating cutting-edge image processing and object detection technologies, we not only enhance the accuracy of location insights, but
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also redefine how global teams interact with corporate accommodation.” Using AI in this innovative way, AltoVita can help
organisations that are aiming to leverage global talent successfully. “With AltoVita, companies are not just investing in technology; they are investing in a future where global reach and local expertise blend seamlessly to drive success,” she says. While AI can be a powerful tool, it is still important to
apply the human touch to make the most of its benefits. “At Work From Anywhere, we’ve seen first-hand how integrating cloud and AI technologies can revolutionise the way we work, but only when applied thoughtfully to the right use cases,” says John Lee, co-founder of Work From Anywhere. “For tasks with a wide margin of error, like drafting
a blog post, generative AI tools can be incredibly effective. For example, if you request AI to generate ten images and just one meets your needs, that’s still a win. However, when it comes to areas requiring precision – like delivering tax or legal advice – an error rate above 0.1% could have serious consequences.” This highlights the importance of applying common
sense in any technology implementation, he says. Blending thoughtful experimentation with practical judgment enables you to foster a culture that values curiosity and adaptability, maximising the benefits of these innovations. “My advice to other leaders is to prioritise learning
and development as much as you do technology investments,” he says. “Cultivate a growth mindset throughout your organisation, and recognise that upskilling should be an ongoing journey, not a one- time initiative. This balanced approach to people and technology is crucial for future-proofing your business in an increasingly digital world.”
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