Silverstone Leasing
New hires bolster customer care team at growing car leasing fi rm
Northamptonshire’s leading car leasing firm continues to thrive and grow, most recently bolstering its customer care department with two new members of staff . Silverstone Leasing, which celebrated 10 years
of trading earlier this year, is not complacent, continually improving and growing the workforce. Apprentice Amber T orpe is the fi fth member
of the Silverstone Leasing team to have come from renowned local employment and apprenticeship training agency Starting Off . Managing director of Silverstone Leasing Scott
Norville said: “I have always been impressed by the calibre of employee off ered by Starting Off and Amber is no exception. She has fi tted in really well to the customer care department and is working closely with Aby and Michelle to learn the ropes and deliver the best possible service to our highly valued customers.” Emily Harris has also joined the fold, after more
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than 10 years of working as a customer service advisor in the banking industry. Emily is working in the Embrace Leasing side of the business, which is the personal contract hire arm of the fi rm. She brings a whole decade of experience of working face-to-face
with customers who need assistance and a listening ear. Scott said: “Emily is a brilliant addition to our team, and I look
forward to seeing her grow within the role and help us to improve the already excellent care we off er our clients.” Silverstone Leasing has had a busy year, celebrating its tenth anni-
versary with a total rebrand and building the team while navigating the unavoidable challenges in the industry brought on by Covid, vehicle shortages, Brexit and the war in Ukraine. Scott admits that without the support of his determined team, the
company may have faltered. Scott said: “T e past few years haven’t been without obstacle, and I am immensely proud of the team we have built here at Silverstone Leasing. Any new additions are made with great care and considera- tion. New staff are imperative to keep up with our company growth and ambition, but fresh blood is also important in order to bring new ideas to the company, increase the skillset of the workforce and increase our capacity to take on new work. “Also, seeing the company thrive and grow is good for employee
morale and mental health, as is bringing in a mix of personalities. Our offi ce is a wonderful place to work, and I enjoy seeing new life coming into our team.”
For more information on Silverstone Leasing, contact 0800 6127184 or visit
www.silverstoneleasing.com -
For any job opportunities see the Join Our Team page on the website ALL THINGS BUSINESS
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