TECHNOLOGY & DATA MANAGEMENT T
he Covid-19 pandemic pushed the healthcare industry towards rapid digitalisation, with the rise of telehealth,
telepresence systems, remote diagnostics, predictive AI, and wearable technology now changing the way healthcare is delivered and improving patient outcomes.
Emerging technologies such as AR and VR are becoming increasingly routine for professional training, surgical assistance, and treatment for psychological and neurological disorders. For pharma and medical devices, AR, VR and AI are rapidly accelerating drug discovery, manfactring and spply chain efficiencies. However, commercial uptake and affordability to these technologies remain limiting factors to the widespread adoption of new digital products and opportunities.
The metaverse remains too risky for healthcare Although metaverse technologies show promise to reinvent healthcare approaches and bring new experiences to healthcare providers and patients in the coming years, adoption is still at an early stage. For example, the metaverse could improve
access to care for all patients, regardless of their location. The use of telemedicine surged in popularity during Covid-19, when practitioners fond they cold efficiently and quickly diagnose many conditions without needing to physically examine patients. While not at the same level at the start of the pandemic, demand for digital solutions to access healthcare services has remained high since. Telemedicine consultations through VR
would allow patients to access the best specialists anywhere, not limited by physical location. Holoportation could potentially allow doctors and patients to share the same virtual space, and even allow doctors to examine a patient through a 3D projection. Patients living in remote regions could be
seen by healthcare professionals without having to travel great distances, and access to care for disabled or elderly people could improve significantly. Virtual pharmacies could allow patients to pick up prescriptions directly from the
“The use of telemedicine surged in popularity during Covid-19, when practitioners found they could eciently and quickly diagnose many conditions without needing to physically examine patients”
metaverse and have their drugs delivered to their homes. For example, US pharmacy chain has filed to trademar its pharmacy, virtal goods and health services in the metaverse.
Metaverse depends on access to technology Remote access to healthcare services in the metaverse would be dependent on access to the necessary equipment, however. As the metaverse promises to improve access to care for all patients, a lack of access to or the unaffordability of technology will further contribute to the current inequality in access to healthcare. Not all patients will have a positive attitude
towards receiving treatment online or remotely. lder poplations may find it more difficlt to adapt and embrace modern technologies. The use of telemedicine and building virtual hospitals bring issues surrounding patient confidentiality. nhanced secrity systems will be needed to ensure patient data is accessible only to specific hospital staff. The metaverse industry needs to overcome major challenges for healthcare before widespread adoption occurs. Evidence of proven use cases and participation by a critical mass of users is imperative to convince a shift in metaverse investment. The metaverse will require investment and support from healthcare companies if it is to significantly change the landscape of the industry.
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