CREATING UNIQUE GUEST EXPERIENCES
For David, a truly memorable guest experience hinges on positive attitudes and exceptional service.
“You could make the best cocktail or cook the best dish,” he says, “but if your attitude is poor, the guest will never return.”
Genuine warmth, professionalism, and appreciation for the local culture are at the heart of The Entoura- ge Group’s success. David ensures that each interna- tional location reflects local culture by respecting and learning about local customs. His ability to blend the group’s distinctive style with local preferences creates authentic and engaging experiences for guests.
“I prioritize respect and continual learning of the local customs and preferences and keeping at the same time our style and key features. I know that a one-size-fits-all approach doesn’t exist. For example, At MR PORTER, Barcelona, 2 years ago I launched a monthly event called A Night With The Fox, it’s by far one of the most successful events in the city filled with locals, expats, and tourists”.
And speaking of MR PORTER, a new venture is coming up with that name on it
“One of the most exciting upcoming projects is our new venture opening in London Mayfair, MR PORTER, our modern steak house concept. I consider London to be the center of Hospitality, and launching MR PORTER there is incredibly fulfilling”.
David’s advice to young professionals is to start from the bottom and learn every aspect of the business. His journey from a dishwasher to a leading figure in hospitality taught him invaluable lessons.
“Don’t rush to the top,” he advises. “Take your time to learn and understand every aspect of the business, and when you get there, you’ll have a solid foundation for success.”
David Sesti’s leadership and vision are not just transforming high-end hospitality; they are crea- ting unforgettable experiences that resonate with guests worldwide. His personal touch and unwavering dedication continue to set new standards in the in- dustry, making The Entourage Group a beacon of innovation and excellence.
Text by: Sergio Niño
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mixmagde.com
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