CIillicroe Advertiser & Times, August tilth, lllll.l .Advertising Feature. W h v d id tn & m su rA in ^ A Howto


ROYAL Insurance's Home and Motor insurance policies are designed to bring peace of mind and to help you look after yourself pro­ perly. Royal’s policies are tailored to deliver the


cover which you need at a price which you can afford and offer excellent value for money.


Of course, the proof of any policy comes at


the time of a claim, and Royal Insurance has built up an unrivalled reputation over many years for delivering a prompt, efficient and,


• above all, fair claims service. Royal's commitment to customer care is


Recovery Service when you are involved in an accident which is not your fault. This helps you pursue your out-of-pocket expenses, including: your policy excess, the cost of car hire or alter­ native transport and your legal costs up to £25,000. EXTRAHELP also provides: vehicle recovery service from National Breakdown and free emergency car hire for 24 hours following an accident. 24-HOUR WINDSCREEN REPLACEMENT SERVICE available from Autoglass for Com­ prehensive policyholders.


FREE ANTI-THEFT PROTECTION is available from Autoglass who will etch your car regis­ tration number on to your windows.


reflected in the special extra services available with its policies, for example: Motor insurance EXTRAHELP provides an Uninsured Loss


A RECENT survey carried out for the insurance industry showed that eight out of 10 people fear


• •


HAPPY to help. Burnley’s Customer Service Unit staff, from the left: Valerie Buttery, Jean Dyson, Christine Garratt, Elaine Hayes and Heather Ashworth, with Bob Clayfield, Broker Development Underwriter, seated centre


AFTER almost 30 years occupying an office on one side of Manchester Road, Royal Insurance’s Burnley office has decided on a change of scenery. . . and moved to the other side of the road!


sector companies are closing down local offices in provin­ cial towns, Royal Insurance is delighted to reaffirm its commitment to Burnley.


At a time when financial


48, is open for business to discuss all your insurance


Home insurance 24-HOUR LEGAL ADVICE 24-HOUR EMERGENCY HELPLINE


of safety conscious policyholders in the pre­ miums which they pay.


Royal's CarShield policy rewards claim free


motorists between 30 and 75 for their years of careful driving. Those who qualify for this special policy do not pay for the higher acci­ dent rates of people in other age groups.


Royal’s home insurance policies offer a


range of generous discounts for members of Neighbourhood or Home Watch Schemes and for other security features such as profession­ ally installed burglar alarms. In addition, if you are aged 50 years or over you qualify for a further 15% reduction in your contents and buildings, premiums.


Neighbourhood Watch deterrent for thieves


24-HOUR DOMESTIC GLASS REPLACE­ MENT SERVICE Royal Insurance also recognises the efforts


The new office, at number


needs. The friendly customer service unit deals with a regular flow of customers every week and the highly trained staff can advise you how to look after yourself properly by choosing the right insurance policies. Royal Insurance is one of


the largest insurance com­ panies in .the country with a reputation for protecting the property and interests of mil­ lions of customers for almost 150 years. The company is well established in Burnley, where thousands of local people insure their homes or


cars and hundreds of firms insure their businesses with Royal.


The Burnley office is part


of Royal’s North West England Area Branch and


Area Manager David McLeod is quick to praise the


experience and knowledge of his local staff: “It means that we are able to bring a par­ ticularly ‘local’ touch to how we deal with our customers and deliver a faster response to their needs — a much more professional way of. doing things.”


IF you are unlucky enough to be involved in a car accident you turn to your insurance company to help you


back on the road as soon as possible. If you have a comprehensive policy


from Royal Insurance much of the hassle following an accident can be


reduced and you can rest assured that your car will be repaired to the highest standards in the shortest possible time. This is because of Royal’s Recommended Repairer Scheme. The company has selected about


1,000 garages throughout the coun­ try whose standards warrant the title


“Royal Insurance Recommended


STRESS FREE REPAIRS H Royal Insurance


BKCOMMBHMPf M M I B B f


Repairer”. All the garages have to satisfy Royal that they employ the most advanced methods of repair,


burglary. The emotional upset of being burgled stays with the victim long after the crime has been committed, and even adequate insurance cannot make up for the knowledge that someone has been in your home.


So what can you do to reduce the risk of bur­


glary? Royal Insurance has produced a booklet on home security called "Protect Your Home”. It is available from the Burnley office and con­ tains tips on beating the burglar.


® Make sure all your doors and windows are locked whenever you go out. Check up before you go to bed and don’t forget sheds and garages.


• Over one third of break-ins are made' through a door, particularly rear doors, so the type of locks you use are vital. The Royal Insurance booklet offers advice on the types of locks that are acceptable.


® If you are going on holiday or away for a few days, don’t make it obvious! Leave a light on, or use a time switch to turn lights, or the radio, on. Cancel the milk and consider giving a key


to a neighbour to check on the house, pick up post etc.


beat the burglar Royal Insurance


■* >


Clitlieroe 22324 (Editorial), 22323 (Advertising). Bundcy 422331 (Classified)


that their equipment is of the highest quality and that they will, give Royal repairs priority. But the quality of the garage is


only part of. the package, which is designed to take away Vas much


stress as possible from the customer. In the event of an accident the policy­ holder or broker simply needs to con­ tact Royal who will trigger the scheme. The Recommended Repairer is authorised to start work immediately — even before a claim form is filled out! Our staff in Burnley would be


happy to answer any queries you may have about this scheme or Royal’s motor policies.


GEORGE S ROYAL |ciaims service! CONNECTION j you deserve I


C m m m t £ Security


^P roper-try S e c u r i ty IVtar-kecf^ THE police always encourage residents to


H om eW a fc I^


keep a look out in their locality as thieves are wary of entering areas where they may be spot­ ted. Local resident groups such as Neighbour- hood/Home Watch Schemes can be set up through the crime prevention officer at your local police station.


Royal Insurance is convinced that such


schemes deter burglars and were the first insurance company to offer a discount to mem­


bers of Neighbourhood/Home Watch Schemes. Members receive a generous discount off Royal’s home insurance policies.


ONE of the first policy­ holders to be told of Royal Insurance’s change of office in Burnley was 81-year-old George Holt.


Mr Holt, a former Mayor


of Rossendale, is the proud owner of a 1920


Humber Tourer classic


Car, brought from new by his father and insured with Royal ever since. Mr Holt, from Waterfoot,


still attends some classic car shows to display his pride and joy and hope­ fully puts in a good word about Royal’s Burnley office!


ONE of the key members of Royal’s Burnley office is Elaine Tim.


Elaine is one of the company’s Property


Claims Advisors, fully trained specialist claims representatives who are able to call on you at


home and settle property claims during the visit. Elaine says: “We have set new standards in


handling claims because our customers deserve a fast, fair and efficient service when making a claim. We are able to meet customers at home and, as well as dealing with the claim, we can offer advice on such matters as home : security."


DON'T . . . leave ladders out, windows open DO . . . cancel the milkand newspapers, and


close the garage door.


• Think about the possible ways a burglar could enter your house. Conservatory? Garage? Porch? All should be secure. Make sure gates are locked and garden furniture is kept out of sight.


® An intruder alarm could entitle you to a dis­ count off your contents premium. It is also the most visible way of showing a burglar that your home is protected.


0 Keep a list of your valuables with a short description of each — photographs are even better. Consider marking items such as TVs, videos and hi-fi’s using a property marking kit.


At Burnley we have 25 property marking kits to give away on a first come, firsl


served basis — call in for your free kit today.


Royal Insurance


Tips on how you can protect your home


ROYAL Insurance’s “Protect Your Home” booklet gives advice on all aspects of home security as well as tips on how to reduce the risk of your property being damaged by fire, storm, flood, frozen pipes and subsidence.


The booklet can be picked up in the Burnley


office and the staff there will be happy to dis­ cuss details of Royal's home insurance policies.


48 Manchester Road, Burnley. Tel: 428061


Royal Insurance Our new address is:


Royal Insurance


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