Feature


Delivering For People And The Planet: How FM Is At The Heart Of A More Sustainable Future


The world of work is in turbulence. Organisations in the UK, and worldwide, are faced with numerous challenges — post-pandemic employee engagement and retention, the urgent need to achieve Net Zero and navigating an increasingly challenging economy. Liz Benison, CEO of ISS UK and Ireland, explores ways that FM is poised to help businesses survive — and thrive.


Liz Benison


As world leaders convened at COP27 last month with a theme of ‘delivering for people and the planet’, one couldn’t help but feel anxious — following a year of extreme weather events,


record greenhouse gas


concentrations and a growing energy crisis, it’s apparent that urgent action has never been needed more.


Today, the needs of people and planet are inherently linked, and I’ve found myself reflecting on the interesting parallels between COP27’s ambitions and those of the FM industry. It seems to me that we both play a critical role in delivering that urgently needed action to protect our planet and, ultimately, deliver a more equitable, purposeful future for the people who live on it.


In many ways, I’m proud of the way FM has, for some time, been delivering this change in the world of work and built environments. Still, we all know there is much work to do — and I believe this is a perfect opportunity for our industry to lead the charge.


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