Sustainability
The Race To Zero: How Estate Owner Operators Can Get Set For Success
Running a business without data, said Sir Terry Leahy, the former Tesco executive, is like driving at night without headlights. The lauded retailer was both the steward of Tesco’s vast property estate and pioneer of the customer loyalty scheme - the use of big data by a retailer to more effectively manage its relationship with customers.
By Dr Victoria Fillingham, Digital Transformation Consultant at Bentley Systems, Advisory Services. Around 40%1
of UK carbon emissions are linked to the built
environment. This includes emissions linked to maintaining a building’s optimum environment – that is, the use of heating, cooling, lighting and consumption of water. Reducing and ultimately eliminating the emissions associated with our built assets is critical to the delivery of the 2050 net zero target, which the UK is committed to reaching.
Twenty years on and organisations in every sector – not least among those responsible for managing and maintaining large property estates – are drowning in data. But in one key area – sustainability – data is still frequently not being exploited and used by estate owner operators in an effective way. As the net zero deadline looms closer, this is becoming ever more of a critical issue.
Improving the sustainability performance of our built assets is important for the owner operators of large property portfolios in other ways too: for ESG compliance; investor sentiment and talent recruitment. The latter has been evidenced by the 30,000 students2
who have, since 2018, signed the environment
“Wake up Call” - a pledge to only work for environmentally conscious companies.
And what about commercial considerations? Energy, along with waste and water usage are all key contributors to cost after all.
What Gets Measured, Gets Managed
Yet so often, teams running major portfolios concede that they do not have in place a clear data strategy that will enable them to respond to this challenge. Anecdotally, they report that information is often kept offline within papers and files, or is siloed and prone to duplicates.
Core data is often also owned and retained by supply chain partners – with the owner operators only laying eyes on a consolidated view.
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