COMMENT
LEEA new process for technical questions
LEEA members wishing to submit their technical enquiries to the Technical Triage can now only do so through the LEEA chatbot, which is available on the homepage of
leeaint.com and the Connect App. The technical advice email mailbox technicaladvice@leeaint. com has now closed. A new system for handling technical questions has been implemented to streamline LEEA’s support process and enhance the user experience. Moving forward, all technical inquiries should be submitted through the LEEA Chatbot. To submit a question: visit the LEEA website or open the LEEA Connect App and navigate to the Chatbot. The Chatbot is designed to provide immediate assistance and can answer a range of technical questions. If the Chatbot is unable to answer your question, it will automatically escalate your query to the technical team, who will provide
O September 2024 Issue 253
Advertising agents Italy: Anna De Bortoli, Ediconsult Internazionale T: +39 02 477 100 36, F: +39 02 477 113 60
milano@ediconsult.com
Japan: Sho Harihara, Yukari Media Inc. T: +81 6 4790 2222, F: +81 6 4793 0800
ymi4886@cello.ocn.ne.jp
China: Xianbiao Zhou, CMTM T: +86 10 642 636 04, F: +86 10 6428 5925
zhouxb@cmtm.com.cn
Print Subscriptions Single Issue: UK/Europe:£16/€23 USA/Canada:$31, Rest of World: $31
1 year: UK/Europe: £146/€242, USA/Canada: $315, Rest of World: $324
2 years: UK/Europe: £235/€387 USA/Canada: $503, Rest of World: $516
Customer services/ Hoist Subscriptions Subscription records are maintained at 40-42 Hatton Garden, London EC1N 8EB Tel: +44 (0) 845 0739 607 Subscribe for print magazine online at:
www.buythatmag.com
cs@progressivemediainternational.com
Sign up for free digital magazine online at:
www2.ns-mediagroup.com/hoist-digital
Hoist (ISSN 1462-0162, USPS 4956) is published monthly by Progressive Media International Limited, 40-42 Hatton Garden, London, EC1N 8EB, United Kingdom.
Airfreight and mailing in the USA by agent named World Container Inc., c/o BBT 150- 15, 183rd St, Jamaica, NY 11413, USA. Periodicals postage paid at Brooklyn, NY 11256.
POSTMASTER: Send address changes to Hoist, World Container Inc., c/o BBT 150-15, 183rd St, Jamaica, NY 11413, USA.
Air Business Ltd acts as our mailing agent.
ne of the benefits of LEEA membership is the technical advice members gain from the information curated by the association as well as the expertise of its Technical Team.
an initial response within two working days. This new system is designed to provide greater access to LEEA guidance and provide immediate support for technical inquiries. Additionally, it ensures questions are directed to the right resources as quickly as possible. By using the Chatbot, the association can manage and prioritise inquiries more effectively, allowing the technical team to focus on delivering detailed and accurate support. Bernie Winter, LEEA Technical Services, said examples
of the kind of questions it receives are to do with powered lifting machines (bridge and gantry cranes, portable hoists, mobile cranes), including; meanings of abbreviations for types of indicators and monitors fitted to them, exceeding the design life, inspection height of handrails on Goliath cranes and requirements for textile slings, metal accessory and component discard criteria, competency for inspection and testing of pad eyes or lugs on loads.
Jenny Eagle, editor follow us on LinkedIn & Twitter
Hoist magazine @Hoist_Magazine
Editorial Jenny Eagle editor
Jennifer.eagle@progressivemediainternational.com +33 (0) 781656215
Julian Champkin feature writer
julian.champkin@
hoistmagazine.com
Sales Joe Woolerton group sales manager
+44 20 7406 6687
joe.woolerton@hoistmagazine.com Clive Bullard US sales executive
+1 845 231 0846
cbullards@cs.com Production and design
Clare Ovenell production Karen Bishop designer
Follow us on social media: Hoist magazine @Hoist_Magazine
www.hoistmagazine.com | `September 2024 | 5
Page 1 |
Page 2 |
Page 3 |
Page 4 |
Page 5 |
Page 6 |
Page 7 |
Page 8 |
Page 9 |
Page 10 |
Page 11 |
Page 12 |
Page 13 |
Page 14 |
Page 15 |
Page 16 |
Page 17 |
Page 18 |
Page 19 |
Page 20 |
Page 21 |
Page 22 |
Page 23 |
Page 24 |
Page 25 |
Page 26 |
Page 27 |
Page 28 |
Page 29 |
Page 30 |
Page 31 |
Page 32 |
Page 33 |
Page 34 |
Page 35 |
Page 36 |
Page 37 |
Page 38 |
Page 39 |
Page 40 |
Page 41 |
Page 42 |
Page 43 |
Page 44 |
Page 45 |
Page 46 |
Page 47 |
Page 48 |
Page 49 |
Page 50 |
Page 51 |
Page 52 |
Page 53 |
Page 54 |
Page 55
