REPS SPOTLIGHT Reps Spotlight
Federation rep Natasha Doran-Jones about the importance of following procedures, communicating clearly, and showing empathy whilst helping members.
Sergeant Natasha Doran-Jones joined North Wales Police in 2006, initially starting off in the control room as a comms officer whilst being a special constable alongside it.
Explaining how working in the control
room taught her a few things that would come in handy as an officer, she said: “It is a great place to work, and it’s certainly taught me so much before I joined as a police officer, like how to speak on the radio, the confidence around what words to use and who everyone is. You also get an oversight of what different departments do.” After a few years of sending people on jobs and her experience as a special, she knew she wanted to join the force as a full- time officer, which she did in 2009. In 2012, she was offered a position to work on the Royal Residence Protection Team in Anglesey which she was part of for 18 months whilst the Prince and Princess of Wales resided there, describing it as an “incredible place to work”. 2015 saw Natasha attend the Women’s Association, which is now the Gender Equality Network for North Wales, before becoming a maternity, adoption, and paternity mentor. “I didn’t really know what staff networks were about,” she explained. “I had heard of them but didn’t know if they were for me and then I suddenly had my eyes opened to the work they do. I got heavily involved in things like the staff network and supporting minorities. “Cheshire and North Wales Armed Alliance became the branch with the highest percentage of females, and we focus on recruitment and retention as sometimes that gets forgotten. I am passionate about supporting staff, focusing on inclusion and removing boundaries, blockers, while educating people on why we need positive action and why policing needs to reflect the communities it serves. This is when I started thinking of becoming a Fed rep.”
Natasha explained that seeing colleagues and friends go through the police complaints system encouraged her to become a rep so she could help them through the difficult, stressful process.
“Support is very important, and it
“Members’ welfare should sit at the heart of it all and they should still feel they have a voice and valued. “
“Complaints are up, morale is down, and police officer resignations are up. As someone who has been through some of these issues, I believed it was time I supported officers who are going through them,” she said. “As reps we are aware members sometimes want help from someone who has been through the same process, or has had similar experiences, and can empathise.
comes in various ways and, as a line manager, I know how I can guide my colleagues through certain issues, especially through equality and conduct matters.” Natasha touched on policies and procedures by indicating that the battle is how issues are approached, delivered and how members are treated. “A lot of issues we assist
members with at the Federation involve welfare, discipline, and training,” she explained. “The right approach and clear communication from management and HR can allow for most of these issues to be minimised. Members’ welfare should sit at the heart of it all and they should still feel they have a voice and valued. “We will continue to offer our support and make sure things are done properly.”
41 | POLICE | AUGUST | 2023
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